How to create work flow to check CommVault services on SQL server VM's.

  • 4 August 2022
  • 4 replies
  • 42 views

Userlevel 1
Badge +3

Hello,

sometimes after vm reboot CommVault services do not come up even those are set to auto-start services when os starts,

if such scenario happens for any of client how we can create work flow to check CommVault services on SQL server VM's  as we do run it manually on CommVault process manager and get email alert if not running or try to start twice and get email alert. 


4 replies

Userlevel 2
Badge +4

Hello,

sometimes after vm reboot CommVault services do not come up even those are set to auto-start services when os starts,

if such scenario happens for any of client how we can create work flow to check CommVault services on SQL server VM's  as we do run it manually on CommVault process manager and get email alert if not running or try to start twice and get email alert. 

 

You should use snmp to monitor Commvault services. 

You don’t want to use the same system to monitor to monitor your own services.

 

Add port 8400 and 8403 to the ports you monitor in SNMP and this will help you not only when doing an upgrade but it will also warn you of services failing before a backup runs so you can often fix a backup failure before it even fails.

Badge +1

Hello,

 

 Can you configure the below alert on these machines to get alert to monitor the services?

https://documentation.commvault.com/11.24/expert/111280_generating_alerts_for_offline_clients_01.html

 

Thanks

Prakash

Userlevel 1
Badge +3

Hello,

sometimes after vm reboot CommVault services do not come up even those are set to auto-start services when os starts,

if such scenario happens for any of client how we can create work flow to check CommVault services on SQL server VM's  as we do run it manually on CommVault process manager and get email alert if not running or try to start twice and get email alert. 

 

You should use snmp to monitor Commvault services. 

You don’t want to use the same system to monitor to monitor your own services.

 

Add port 8400 and 8403 to the ports you monitor in SNMP and this will help you not only when doing an upgrade but it will also warn you of services failing before a backup runs so you can often fix a backup failure before it even fails.

 

Hello chrisknows,

Thanks for your reply and solution given, I will implement that.

Additionally can we perform workflow in which if we found services are not running then we can start using other methods such as command line or PowerShell scripting for specific number of retries.

Userlevel 1
Badge +3

Hello,

 

 Can you configure the below alert on these machines to get alert to monitor the services?

https://documentation.commvault.com/11.24/expert/111280_generating_alerts_for_offline_clients_01.html

 

Thanks

Prakash

Hello Prakash,

Thanks for your reply and solution given, I will implement that.

Additionally can we perform workflow in which if we found services are not running then we can start using other methods such as command line or PowerShell scripting for specific number of retries.

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