This is a first for me. A user wants to log in to the java Commcell Console using a macOS computer.
Are there any special requirements for this?
As far as I know, they are downloading the jnlp-file and running it, but a message appears that reads “Connection to CommServe is lost..”
In their screenshot, the java console is also showing and it says "GUI_JNI.dll not loaded". Should it require a DLL file in MacOS, or is this information only and not actually an error message?