Authorizing Requests on CommCell Entities Using Workflows

Question

Hi,

I need your help. Maybe I do not see it all anymore, or we have a flaw in the automatic authorizing workflows or better said, we miss one.

This is the case

If we delete a client a workflow starts which sends a mail to authorize.
Works fine. One note though if a job is running for that client, it will not notify you, message is send but after authorizing the client will not be deleted.

If we delete a backupset the same, works fine, email is being sent.

But now it comes

There is also an agent we can delete and I do not see a workflow for this.
When I hit delete, it will say if there is a job running or not, but if not, I just have to fill in the known words and the agent along with all data is deleted.

I have no other environment to test quickly to check if it is for this particularly environment but does anyone else encountered this maybe??

Looking forward to any answer.

Thanks,
Danny

Mike Struening · Accepted Answer

@Danny, is the agent being deleted or deconfigured?This might be why:When you are unable to uninstall a component using the common procedures, you can use theRelease a Licensefeature to clean up these components from the CommServe database. This operation, previously known as deconfiguration, does not remove the backup data and registry entries relevant to the component from the host computer. As such, the data is still available for data recovery operations.https://documentation.commvault.com/2022e/expert/5945_deconfigure_and_reconfigure_components_overview.html

Orazan · Answer

“There isalso an agent we can delete and I do not see a workflow for this.When I hit delete, it will say if there is a job running or not, but if not, I just have to fill in the known words and the agent along with all data is deleted.”Is there valid data in retention for this agent?

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