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Cannot open sandbox

  • January 20, 2025
  • 2 replies
  • 92 views
L
Byte
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Hi All,

I am not able to open a sandbox on CommServe. Blank page is displayed only.

Sandbox URL is https://commserveFQDN/webconsole/sandbox/

Dev tools in the browser (F12) writes: “Error with Permissions-Policy header: Parse of permissions policy failed because of errors reported by structured header parser.”
Trying to open with Microsoft Edge.

Repairing the instance has not solved the issue.

The https://commserveFQDN/webconsole/sandbox/apiexlorer URL is working.

Any ideas?

Thank you,

Lubos

 

UPDATE: The REST Webservice API Sandbox page finally showed up after more than half an hour :-O

Best answer by Lubos Dvorak

It takes long time to open the sandbox if the Commserve has no internet connectivity.

2 replies

P
Vaulter
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  • PradeepVaulter
  • Vaulter
  • January 21, 2025

Hi ​@Lubos Dvorak ,

Restart the IIS and tomcat service on the webserver machine and try re opening Sand Box URL.

If the issue still remains same, review webserver logs to understand failures.

L
Byte
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  • Lubos Dvorak
  • Author
  • Answer
  • June 20, 2025

It takes long time to open the sandbox if the Commserve has no internet connectivity.

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