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Delete Storage Policy Copy

  • October 15, 2024
  • 3 replies
  • 107 views

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hi,

i am trying to delete a storage policy copy.

When I delete it starts a workflow but I don’t get emails and the job keeps failing.

I was trying adding approvers on the workflow but can’t seem to get it working.

 

below are the errors, any help would be great.

 

ApproversCount></ApproversCount>

<restrictedWorkflow>true</restrictedWorkflow>

<requestXML><App_DeleteStoragePolicyCopyReq><processinginstructioninfo><user /><locale /><formatFlags /></processinginstructioninfo><commCell /><archiveGroupCopy /></App_DeleteStoragePolicyCopyReq></requestXML><RequestType>Delete StoragePolicy copy</RequestType><INP_OBJECT>XXYYZZ</INP_OBJECT><INP_REQUEST_XML_TAG>App_DeleteStoragePolicyCopyReq</INP_REQUEST_XML_TAG><INP_ERROR_CODE_TO_CHECK>string(/App_GenericArchiveGroupResp/error/errorCode)</INP_ERROR_CODE_TO_CHECK><INP_ERROR_STRING_TO_CHECK>string(/App_GenericArchiveGroupResp/error/errorMessage)</INP_ERROR_STRING_TO_CHECK><INP_TAG>0</INP_TAG><CONFIG_AUTH_USERS /><CONFIG_AUTH_USER_GROUPS /></inputs>]

15960 161 10/15 14:51:31 11246818 ExecuteWorkflow: ERROR: [GetAndProcessAuthorization (GetAndProcessAuthorization_1)] cannot start workflow [GetAndProcessAuthorization] because activity is disabled

15960 161 10/15 14:51:31 11246818 ExecuteActivity: WARNING: [GetAndProcessAuthorization (GetAndProcessAuthorization_1)] execution of activity returned a status of [FAILED]

15960 160 10/15 14:51:31 11246818 WorkflowProcess: WARNING: failing workflow job [DeleteStoragePolicyCopyAuthorization]

15960 160 10/15 14:51:31 11246818 WorkflowManager: workflow [DeleteStoragePolicyCopyAuthorization] exiting with status [PENDING], failed activities [GetAndProcessAuthorization_1(161)]

 

Best answer by Pradeep

HI @atitagain ,

Check if the secondary policy has worm enabled. And as per above logs we see the Get process Authorization workflow is in disabled state.

Kindly enable workflow and add another admin user for approving the request.

[GetAndProcessAuthorization] because activity is disabled

 

3 replies

Damian Andre
Vaulter
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Is it a copy for a Disaster Recovery (DR) policy?

If so you can try set this key:

https://documentation.commvault.com/additionalsetting/details?name=%22AllowUnsetComplianceLockOnDRCopy%22&id=13251

 


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  • Vaulter
  • Answer
  • October 16, 2024

HI @atitagain ,

Check if the secondary policy has worm enabled. And as per above logs we see the Get process Authorization workflow is in disabled state.

Kindly enable workflow and add another admin user for approving the request.

[GetAndProcessAuthorization] because activity is disabled

 


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  • Author
  • Novice
  • October 16, 2024

HI @atitagain ,

Check if the secondary policy has worm enabled. And as per above logs we see the Get process Authorization workflow is in disabled state.

Kindly enable workflow and add another admin user for approving the request.

[GetAndProcessAuthorization] because activity is disabled

 

thanks, this fixed my error.