I need to backup VMs and I am using the below API:(tried both of them)
https://api.commvault.com/docs/SP34/api/cv/OpenAPI3/virtual-machine-backup
https://api.commvault.com/docs/SP34/api/cv/VirtualizationOperations/perform-vm-backup
But they are not working and throwing internal server. Can someone help me with this.
P.S. I am testing it on a test commvault with similar environment to production.
Below are the logs for one of my API calls:
14536 175 05/31 11:44:36 175 admin - WEBAPI-STARTED processing [POST]:[/v4/VirtualMachines/52c0fb3f-9cf0-ea0c-6518-ff20a5d37a6f/backup] request. : /v4/VirtualMachines/52c0fb3f-9cf0-ea0c-6518-ff20a5d37a6f/backup : Parameters : [backupLevel=FULL] : AdditionalInfo[ ConsoleType[API]]
14536 175 05/31 11:44:36 175 admin GetTemplateInfoForAPI - Pipeline Stages selected : default
14536 175 05/31 11:44:36 175 admin ProcessStep - Pipeline stage 'default' will be executed
14536 175 05/31 11:44:36 175 admin ProcessStep - Request from the pipeline after rendering:
14536 160 05/31 11:44:36 160 admin - WEBAPI-STARTED processing [POST]:[/v2/vsa/vm/52c0fb3f-9cf0-ea0c-6518-ff20a5d37a6f/backup] request. : /v2/vsa/vm/52c0fb3f-9cf0-ea0c-6518-ff20a5d37a6f/backup : Parameters : [backupLevel=FULL] : AdditionalInfo[ ConsoleType[API]]
14536 160 05/31 11:44:36 160 admin GetQSDKTokenForAnyTokenType - unexpected exception : Exception : 'System.NotImplementedException: Token type is not supported.
at CV.WebServer.Services.WebSessionInfoServiceImpl.TokenHelper.GetQSDKTokenForAnyTokenType(HttpContext context)
at CV.WebServer.Services.WebSessionInfoServiceImpl.GetQSDKToken()
at CV.WebServer.Handlers.CVWebHandlerQAPI..ctor()
at CV.WebServer.Handlers.CVSubclient.BackupSubclient(CreateTaskReq req, Int32 userId, Int32 localeId)
at CV.WebServer.Handlers.CVWebHandlerVMManagement.PerformVMBackup(String vmGuid, BackupLevel bkpLevel)
at CV.WebServer.Controllers.VirtualizationController.PerformVMBackup(String vmGuid)
at lambda_method816(Closure , Object , Object[] )
at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
--- End of stack trace from previous location ---
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
--- End of stack trace from previous location ---
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextExceptionFilterAsync>g__Awaited|26_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)'] Response status code set to HttpStatusCode.InternalServerError (500)
14536 160 05/31 11:44:36 160 admin Invoke - WEBAPI-FINISHED processing [POST]:[/CVWebService.svc/v2/vsa/vm/52c0fb3f-9cf0-ea0c-6518-ff20a5d37a6f/backup] in [60] ms; HTTP code 'InternalServerError'
14536 175 05/31 11:44:36 175 admin Invoke - WEBAPI-FINISHED processing [POST]:[/CVWebService.svc/v4/VirtualMachines/52c0fb3f-9cf0-ea0c-6518-ff20a5d37a6f/backup] in [78] ms; HTTP code 'InternalServerError'
14536 183 05/31 11:44:41 183 ### - WEBAPI-STARTED processing [POST]:[/getDomains] request. : /getDomains : AdditionalInfo[ ConsoleType[Unknown]]
14536 183 05/31 11:44:41 183 ### Invoke - WEBAPI-FINISHED processing [POST]:[/CVWebService.svc/getDomains] in [16] ms; HTTP code 'OK'
14536 182 05/31 11:44:41 182 admin - WEBAPI-STARTED processing [GET]:[/CommcellHealthStatus] request. : /CommcellHealthStatus : Parameters : [CommServGUID=AED8C433-93CB-4A67-80C9-FFFCD116C127] : AdditionalInfo[ ConsoleType[WebConsole]]
14536 183 05/31 11:44:41 ### ### Login:GetDomains - No Domains registered
14536 182 05/31 11:44:42 182 admin Invoke - WEBAPI-FINISHED processing [GET]:[/CVWebService.svc/CommcellHealthStatus] in [347] ms; HTTP code 'OK'
14536 181 05/31 11:44:53 181 ### - WEBAPI-STARTED processing [GET]:[] request. : : AdditionalInfo[ ConsoleType[Unknown]]
14536 181 05/31 11:44:53 181 ### Invoke - WEBAPI-FINISHED processing [GET]:[/CVWebService.svc] in [7] ms; HTTP code 'OK'
14536 121 05/31 11:49:29 121 _+_PublicSharingUser_ - WEBAPI-STARTED processing [POST]:[/CommServ/GlobalParams] request. : /CommServ/GlobalParams : AdditionalInfo[ ConsoleType[WebConsole]]
14536 121 05/31 11:49:29 121 _+_PublicSharingUser_ GetGlobalParams - Warning: #0 setting(s) that are not allowed to be queried will be skipped!
14536 121 05/31 11:49:29 121 _+_PublicSharingUser_ Invoke - WEBAPI-FINISHED processing [POST]:[/CVWebService.svc/CommServ/GlobalParams] in [20] ms; HTTP code 'OK'
14536 187 05/31 11:50:52 187 ### - WEBAPI-STARTED processing [GET]:[] request. : : AdditionalInfo[ ConsoleType[Unknown]]
14536 187 05/31 11:50:52 187 ### Invoke - WEBAPI-FINISHED processing [GET]:[/CVWebService.svc] in [9] ms; HTTP code 'OK'