I have a customer who’s dashboard doesn’t report on a number of fields. Running the reports for each component also brings up empty results, as expected.
I had a look at the possibility of Branch Cache running as per another post here on a similar issue, but it isn’t installed.
I staged the Commserve in my lab and reporting is correct.
The customer is on FR11.21 and the lab version is FR11.28.xx
I don’t think this would be a fix as I believe the issue has been around for some time.
Below is the client view:
Below is the view in my lab: