Cannot download Virtual Appliance of CV Software with 11.36...

Hi @luhenn 

To download the VMware Windows Image of Commvault Software with version 11.36, you need to ensure that you have the appropriate permissions and access rights. Since you're encountering a 'Restricted Access' message, it's likely an issue with your account permissions or the specific entitlements for your organization.

Here are the steps you should follow:

1. Verify your user account permissions to ensure you have access to download this specific package.

2. If your permissions are correct, contact Commvault Support directly to verify if there are any restrictions specific to your organization or if there is an issue with the download entitlements for the appliance.

3. You can also check if there are any specific requirements or additional steps needed for downloading the VMware Windows Image by visiting the Commvault Documentation. https://documentation.commvault.com/2024e/expert/download_ova.html

Thanks,

Keshika 

Hello Keshika,

I am able to download the Commvault Media Kit 11.36 through the request (using the download manager from my laptop). From the Commvault Customer Support Portal: Request Latest Media Kit.

Submit a request to download the latest media kit for the Commvault software.

The OVA was on the Commvault Store, and I tried to download it from the store. But this morning, I notice that it no longer appears in version 11.36…

Do we have to wait after November 15th?

This release is not yet a long-term support (LTS) release. This means Commvault will continue to improve 2024E release features, including customer experience enhancements. CPR 2024E will become an LTS release after November 15th by our standard release cadence. After the November 15th release (11.36), LTS release availability will follow the regular schedule.

Do you have any info on that?

Thanks!

Luc

Hi Keshika

Yes, I was able to download it for several POC. Thank you!

Regards,

Luc