Skip to main content
Solved

Delete custom Role

  • March 4, 2022
  • 1 reply
  • 11 views

Forum|alt.badge.img+1

Hello 

I am trying to modify group association role and pressing OK getting below error as screen shot 

Security → Commcell User Group → take group property → Associated entities

select any entity and press remove button 

 

Thanks 

 

 

 

Best answer by Stuart Painter

Hi @Nagori 

Thank you for the question and providing the screenshot.

Usually I like to pursue some options here and discuss steps before jumping straight to a support case…

But since you’re seeing a database error when attempting to remove the role, the best next step is raise a support case.

For your situation, support will need stage the database internally and check if the error reproduces in Commvault staging environment - I suspect it will.

It’s likely there’s some orphaned record that will need cleaning up in the database and we’ll need a support case to drive this.

If you would please raise a support case and message me the case number, I’ll track internally.

Thanks,

Stuart

View original
Did this answer your question?
If you have a question or comment, please create a topic

1 reply

Forum|alt.badge.img+15

Hi @Nagori 

Thank you for the question and providing the screenshot.

Usually I like to pursue some options here and discuss steps before jumping straight to a support case…

But since you’re seeing a database error when attempting to remove the role, the best next step is raise a support case.

For your situation, support will need stage the database internally and check if the error reproduces in Commvault staging environment - I suspect it will.

It’s likely there’s some orphaned record that will need cleaning up in the database and we’ll need a support case to drive this.

If you would please raise a support case and message me the case number, I’ll track internally.

Thanks,

Stuart


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings