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Hello Commvault Community,

I recently installed Commvault in a test environment and am encountering an issue with administrative tasks.

I currently have only one profile available, which is the default admin account, and I do not have any other accounts. However, when attempting to delete clients, libraries, or storage policies, I receive a message stating that the request has been sent via email and will be processed once approved.

I have verified that my admin user account is configured as an administrator and has the appropriate roles and privileges. I would appreciate any guidance or solutions you could provide to help resolve this issue.

Thank you in advance for your assistance.

 

 

 

hello @Alexis 

Since the last Commvault update, you can do this by opening the Command Center, expanding the Monitoring section, and clicking on Approvals. You'll find your request there; just click on it to approve.


Best Regards,
Mohamed Ramadan
Data Protection Specialist

Hello @Mohamed Ramadan

Thank you for information. How to disable this after update delete agent need to approve functions? Would you mind sharing with us?

 hello @Ken Chan 
i am happy to help !

To disable the agent approval requirement you can follow these steps:

1 - Navigate to the Workflows .
2- Look for the "Delete Agent Authorization " workflow .
3- Right-click and select Properties .
4- Check the box for “Disable” and click OK. 

 


 

If you need more detailed instructions or run into any issues, feel free to ask!

Best Regards,
Mohamed Ramadan
Data Protection Specialist

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