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Protect Applications Greyed Out Under Guided Setup

  • November 28, 2024
  • 2 replies
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Hi all,

I am trying to set Entra ID backups on our CommCell. 

I am following the documentation under Getting Started with the Azure Active Directory Application, including Complete the Guided Setup for Active Directory which is one of the steps.

When I go to Guided Setup on the Commserve, all of the applications within “Protect” are greyed out, so I am not able to find the AAD or AD Application, or access any of them (see screenshot) including other tabs in that page. Even when logged in as local administrator, which is associated with the master role.

When the vendor helped us implement Commvault, I notice they didn’t use backup plans to schedule and run backups. And if you see in the screenshot, the “Create server backup plan” checkbox is not checked out, which makes the core setup unfinished. I wonder whether the system needs a backup plan created, even though it will not be used to be able to work with additional applications?

 

Thanks in advance.

Kind regards.

Best answer by Pradeep

Hi ​@SMDQ 

We need to ensure the initial configuration wizard is completed before we proceed further. Hence kindly select the option lets finish it or finish later and then try to proceed with protect option.

 

 

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  • Vaulter
  • 235 replies
  • Answer
  • December 2, 2024

Hi ​@SMDQ 

We need to ensure the initial configuration wizard is completed before we proceed further. Hence kindly select the option lets finish it or finish later and then try to proceed with protect option.

 

 


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  • Author
  • Byte
  • 4 replies
  • December 2, 2024

Hi ​@Pradeep 

Thank you very much for your reply. 

What you mention is correct. I have selected “lets finish it,” created a plan and the resources are now available.

 

Kind regards.


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