You should check if the version you attempting to install is supported.

The latest CommVault packages will support the latest aix software. 
older versions or eol versions of aix may require an older version of the CommVault package to function.

Thank you for your response.

The commcell has not been updated and it a long-term support. New client package was downloaded but this issue still remains the same.

Any suggestion?

Hi @Olumy 

Can you try running the installer after running “chmod -R 777 *” on the folder where installer is extracted.

Also, can you share logs under /var/log/.gxsetup?

Thanks,

Sparsh

Hello SparshGupta,

Thank you for your support and assistance, It works i have installed the package on the client system.

drwxrwxr-x    4 root     system         4096 Apr 20 11:36 Unix
# chmod -R 777 Unix
# ls -lrt
total 8
drwxrwxrwx    4 root     system         4096 Apr 20 11:36 Unix
# cd Unix
# ls -lrt
total 416
-rwxrwxrwx    1 root     system           52 Aug 19 2021  cvpkgseed
-rwxrwxrwx    1 root     system          119 Aug 19 2021  version
-rwxrwxrwx    1 root     system          132 Aug 19 2021  silent_install
-rwxrwxrwx    1 root     system        64985 Aug 19 2021  detect
-rwxrwxrwx    1 root     system          132 Aug 19 2021  cvpkgadd
-rwxrwxrwx    1 root     system           52 Aug 19 2021  support
-rwxrwxrwx    1 root     system           10 Aug 19 2021  pkg.xml.description
-rwxrwxrwx    1 root     system       106318 Aug 19 2021  pkg.xml
-rwxrwxrwx    1 root     system         9593 Aug 19 2021  Commvault.app.xml
-rwxrwxrwx    1 root     system            8 Aug 19 2021  .oem
drwxrwxrwx    6 root     system          256 Apr 20 11:35 aix-ppc
drwxrwxrwx    4 root     system          256 Apr 20 11:35 aix-ppc-32
# ./cvpkgadd
Using update installer /tmp/.gxsetup/cvpkgadd/newinstall:
 - unzipped from /nmon/Commvault/Unix/aix-ppc/LooseUpdates/CU64/aix6.1/installer/newinstall.gz
 - v1185172
Preparing .. READY.

EXTRACT_DIR = /tmp/.gxsetup/cvpkgadd
#
 

# cd log
# ls -lrt
total 8
drwxr-xr-x    2 root     system          256 Apr 04 12:06 aso
-rw-r--r--    1 root     system          402 Apr 04 12:20 cache_mgt.dr.log
drwxr-xr-x    2 bin      bin             256 Apr 04 12:20 clcomd
drwxr-xr-x    4 root     system          256 Apr 25 07:51 .gxsetup
drwxrwxr-x    3 root     oinstall        256 Apr 25 07:52 commvault
# more .gxsetup
.gxsetup is a directory
# cd .gxsetup
# ls -lrt
total 0
drwxr-xr-x    3 root     system          256 Apr 25 07:51 logs
drwxr-xr-x    4 root     system          256 Apr 25 08:02 sh
# cd logs
# ls -lrt
total 0
drwxr-xr-x    2 root     system          256 Apr 25 07:52 20230425
# cd 20230425
# ls -lrt
total 0
# pwd
/var/log/.gxsetup/logs/20230425
#