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I got the following error when backup a vm:

Error code: [19:2601]

Description: The job is pending because all access nodes to launch the job are overloaded.
Source: cms01109c1us02, Process: JobManager

I have no idea what the error mean. I run the backup gateway on my Windows to backup a remote VMware virtual machine.

Hi ​@Moore 

Can you check things like Memory, CPU and confirm you need to increase the memory/CPU of the VSA Proxy(ies).

Also check and reduce the number of streams to 5.

You can check our Documentation below:

https://documentation.commvault.com/2024/expert/hardware_specifications_for_virtual_server_agent.html

https://documentation.commvault.com/2023e/expert/system_requirements_for_virtual_server_agent_with_vmware_02.html

Best Regards,

Sebastien

Hi ​@Sebastien Merluzzi 

Thank you for reply. I’m wondering.. the “access node” or “VSA Proxy” you mentioned is my Windows used to run the backup gateway?

 

Thanks, 

Moore

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