re image hyperscall X

Question

Hello,I am currently attempting to reinstall three HyperScale X nodes that were previously configured with immutability (WORM enabled).Each node is equipped with 24 × 18 TB disks.During the fresh installation, the process consistently stalls at around 68%. After more than 2 hours, there is no further progress, whereas the expected installation time is typically between 45 and 90 minutes.Additionally, I am not seeing any relevant logs generated on the nodes during this stage, which makes troubleshooting difficult.Given the previous immutability configuration, I would like to confirm:	Is there any specific cleanup or prerequisite required before reinstalling these nodes?			Could residual data or disk metadata from the previous configuration cause this behavior?	At this stage, would you recommend proceeding with a full reimage of the nodes, or is there a supported cleanup procedure to resolve this?Thank you for your assistance.Best regards,

Bronco · Answer

Hello,I am currently attempting to reinstall three HyperScale X nodes that were previously configured with immutability (WORM enabled).Each node is equipped with 24 × 18 TB disks.During the fresh installation, the process consistently stalls at around 68%. After more than 2 hours, there is no further progress, whereas the expected installation time is typically between 45 and 90 minutes.Additionally, I am not seeing any relevant logs generated on the nodes during this stage, which makes troubleshooting difficult.Given the previous immutability configuration, I would like to confirm:Is there any specific cleanup or prerequisite required before reinstalling these nodes?Could residual data or disk metadata from the previous configuration cause this behavior?At this stage, would you recommend proceeding with a full reimage of the nodes, or is there a supported cleanup procedure to resolve this?Thank you for your assistance.Best regards,Residual WORM/immutability metadata can block installation. The only supported and effective solution is a full reimage with the "Reinitialize Drives" option, which wipes all disks and removes previous configurations. There is no partial cleanup procedure for WORM enabled disks. If issues persist after this, hardware or media problems should be investigated.

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