Hello,
The customer has 300Tb licensed, and bought 1 more license of 338Tb, how do I apply the license?
Hello,
The customer has 300Tb licensed, and bought 1 more license of 338Tb, how do I apply the license?
If this license is meant to be applied to the same Commcell to add additional licensing then you would perform the same steps as the initial license application.
Via Command Center:
https://documentation.commvault.com/commvault/v11/article?p=87503.htm
Via Commcell Console:
https://documentation.commvault.com/commvault/v11/article?p=6995.htm
Hello
The error:
You should have received a new license file with the added capacity.
That file I received and I need to apply, and received the error.
Can you please reply to the alias that provided you the license and request a re-cut of the license key and apply the new file that is sent to you?
So, if i put the license key at the end of the originalfile and have it applied, will it work?
So, if i put the license key at the end of the originalfile and have it applied, will it work?
I’m not sure I fully understand.
When you make any purchase or modification to the license, a new license file is generated and provided to you. The new file must be applied and takes the place of the existing license file. If you are attempting to apply the newly provided license file and this is not working please reply to the email alias that provided you the updated license file and request them to generate a new copy of the file for you to apply.
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