Solved

After change any dashboard his not work


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After I made changes to any standard dashboard(ex: /commandcenter/#/dashboard/commcell) - it becomes inaccessible: “Something went wrong. Server may be under maintenance.”

The same if I create a clone of the current one.

How to fix or reset dashboards to default?

 

 

 
 
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Best answer by Leonid 10 June 2022, 10:09

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Userlevel 1
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@Leonid 

  1. Stop Commvault Tomcat service 
  1. Did a restart IIS, At the command prompt, type IISRESET.
  2. Start Commvault Tomcat
  3. Revert to default https://documentation.commvault.com/11.24/essential/129158_reverting_changes_to_default_dashboard_on_command_center.html
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restarts and update MR25 to MR26 not helpme..

 

go try to revert defaults..

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no revert plan is done - i cannot found this button

 

Userlevel 1
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When checking the WebServerCore component, http://localhost:81/WebServerCore an error occurs:
 

The .NET folder under Program Files was missing the dotnet.exe binary.

.NET Core 2.1 uninstalled, a fresh installer downloaded from Microsoft Download .NET Core 2.1 and reinstalled.

IIS and Tomcat restarted, WebConsole is now up and running.

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11.26.26 use .NET Core 3 , i update it up to 3.1.25 - no effect.

 

http://localhost:81/WebServerCore

HTTP Error 404.0 - Not Found

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

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it is problem only for changed dashboards!

 

This dashboard i no change and it work!

 

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@Dmitriy only clone dashboard(w/o edit) not open

master role dont help

Userlevel 1
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Hello Leonid,

 

FR 26 > MR27 has a fix for this issue.
 

Thanks

Venkat

 

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next problem - i cannot download any fix(

Error Code: [68:472]
Description: Download is skipped for [SP26_4050133:UP26_0] because the media is not available for it.

 

Userlevel 7
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@Leonid , call support and mention this thread.  They should be able to request access on your behalf.

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MR27 fixIt

all THX!

Userlevel 7
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Thanks for the update @Leonid !!

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@Leonid

  1. Stop Commvault Tomcat service 
  1. Did a restart IIS, At the command prompt, type IISRESET.
  2. Start Commvault Tomcat
  3. Revert to default https://documentation.commvault.com/11.24/essential/129158_reverting_changes_to_default_dashboard_on_command_center.html

step 1-3 worked for me

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