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According to the documentation, we should enable the secure Lightweight Directory Access Protocol (LDAP) for additional network security with the external domain. 

Important: This can only be enabled when the external domain is configured to use the secure LDAP. If this protocol is enabled from the CommCell Console, but not configured from the external domain, the feature is not enabled.

How Can I check if the external domain is configured to use the secure LDAP? 

 

 

 

Hello @Eduardo Braga 

This is something you would need to check with your Domain Administrator.

 

Thank you,
Collin

Hello ​@Eduardo Braga,

I think you can test it using powershell:

Test-NetConnection -ComputerName dc1.example.com -Port 636

636 is default LDAP port, and replace dc1.example.com with actual FQDN of DC.

if the connection succeeds then it’s configured.


Thank you

Rajesh kumar.

Hi ​@Eduardo Braga , 

 

the right way to check would be to run the LDP utility from the CommServe if the LDP.exe tool is available on the system. It's part of the Remote Server Administration Tools (RSAT), typically found on Windows Server editions or machines where RSAT is installed.

Here’s how to run it:

  1. Open Run (Win + R), type LDP, and hit Enter to check if it's available.

  2. If not, you'll need to install RSAT on the CommServe.

  3. Launch LDP, go to Connections > Connect, and enter the Domain Controller hostname/IP.

  4. Set the port to 636 (default LDAPS) and check the SSL box.

  5. Click OK to test the connection.

Results:

  • Success means LDAPS is enabled and accessible.

  • Failure suggests a network issue or LDAPS may not be set up correctly on the DC.

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