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Backup 1-touch recovery warning

  • June 3, 2021
  • 2 replies
  • 375 views

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Hello community,

 

I am trying to backup my physical machines.

I have enabled 1-touch recovery. Therefore, it was ok for 2 Media agents but for the others I had this Warning message 

Can you help on this please ?

 Thanks !!

Best answer by Stuart Painter

Hi @Bloopa 

The message indicates that the MA role for that storage policy is hosted on the client being targeted for 1-Touch recovery.

This is a warning message to avoid a tricky situation on recovery.

By proceeding with 1-Touch here, you could end up attempting a recovery where 1-Touch tries to contact the MA for data restore which is no longer available - it’s being recovered.

If the MA being highlighted here won’t be needed for recovery - as in the backup data will be provided by a different MA, then that will be fine.

There are separate processes for recovering an MA with 1-Touch:

Restoring a MediaAgent Computer using 1-Touch Recovery (Non-Interactive Restore)

Restoring a MediaAgent Computer using 1-Touch Recovery (Interactive Restore)

Thanks,

Stuart

2 replies

Mike Struening
Vaulter
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@Bloopa , I’m not seeing anything in our incident history for that message.

I’ll ask around and see what I can find.


Forum|alt.badge.img+15

Hi @Bloopa 

The message indicates that the MA role for that storage policy is hosted on the client being targeted for 1-Touch recovery.

This is a warning message to avoid a tricky situation on recovery.

By proceeding with 1-Touch here, you could end up attempting a recovery where 1-Touch tries to contact the MA for data restore which is no longer available - it’s being recovered.

If the MA being highlighted here won’t be needed for recovery - as in the backup data will be provided by a different MA, then that will be fine.

There are separate processes for recovering an MA with 1-Touch:

Restoring a MediaAgent Computer using 1-Touch Recovery (Non-Interactive Restore)

Restoring a MediaAgent Computer using 1-Touch Recovery (Interactive Restore)

Thanks,

Stuart