We have configured backups for SAP HANA and when we re trying the backups we are getting below error.
Error Code: 18:146] Description: SAP HANA Error hdbsql execution Failed. /usr/sap/EHK/HDB00/exe/hdbsql -t -U BACKUPSYS -d SYSTEMDB -C "backup data for ERK using backint ('1857225_COMPLETE_DATA_BACKUP') TOOLOPTION 'BACKUP -j 1857225 -a 2:3053 -t 1 -jt 1857225:4:1:0:0:30326 -data -at 135 -d bppwcvt02.ad.fujitsu.mazdaeur.com*bppwcvt02*8400 -vm Instance001 -cn bdvlecdb01'"* 447: backup could not be completed: 110122] A data backup cannot be created because another data backup is running or a storage snapshot has been prepared. SQLSTATE: HY000]. Source: bdvlecdb01, Process: ClHanaAgent
Request you to please review the logs. I have attached them.
Thanks in Advance.
Rahul Raina
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Hi @Rahul18081
The error could happen if there is another job running either from commvault or native backup method.
Apart from this please engage your SAP admin to check if there are any hung backint process on the SAP HANA level
Regards,
Gowri Shankar
Hi Shankar,
Thnaks for you quick reply.
Did you also re-view the logs that i have uploaded.
Hi @Rahul18081
This is one of the common errors we see with SAP HANA backups
One of the queries that could help the admin to check any hung processes
select * from "SYS"."M_BACKUP_CATALOG" where STATE_NAME = 'running'
Regards,
@Gowri Shankar please find the below output from SAP Hana admin team.
What does the below output means and what should we do next.
@Gowri Shankar please find the below output from SAP Hana admin team.
What does the below output means and what should we do next.
Can you please upload the picture once more, but this time in high resolution. I can't read the line of text being displayed. Maybe also add the output in text.
Hi @Rahul18081 and @Onno van den Berg
SAP HANA reports that there is a backup in progress.
It is expected that SAP HANA will not allow another job when a job is currently in progress
If there is no native job running at the moment then it could be a hung process, please engage a SAP HANA admin or SAP support to clear the hung process. Ensure there are no native backups running and rerun the job from Commvault.
Regards,
Gowri Shankar
@Onno van den Berg@Gowri Shankar
Please find the new screenshot.
Please check my previous response
Looks like the job was started on Feb 16th which still shows on the hana level
Either the job is still running or its a hung process,
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SAP HANA reports that there is a backup in progress.
It is expected that SAP HANA will not allow another job when a job is currently in progress
If there is no native job running at the moment then it could be a hung process, please engage a SAP HANA admin or SAP support to clear the hung process. Ensure there are no native backups running and rerun the job from Commvault.
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@Gowri Shankar
Shankar if SAP Hana admin can’t clear the hung process then rebooting the server will clear the hung process.
@Rahul18081
one of the recommendations on the SAP note to troubleshoot this issue is restart the database
