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Can someone provide the instructions for manual removal of the Unix file system agent

  • October 10, 2022
  • 4 replies
  • 3254 views

christopherlecky
Explorer
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Pretty straight forward there is a process for manually removing the Linux/Unix clients but I can’t for the life of me find the documentation. The standard methods such as cmvpkgrm are failing.

 

If you have it on it hand please share.

 

Thanks.

Chris.

Best answer by Mohammed Shereef P

If you are unable to uninstall using “cvpkgrm” utility, and you want to clean up the Commvault agent installed, you may follow the below steps,

 

  • Run “commvault list” or “ps -ef | grep -i commvault” and identify the process ID’s listed for Commvault agent and kill them (“commvault stop” or “kill -9 <<PID>>”
  • Manually delete the following directories, [mentioned below are default directories, if you have multiple instances installed delete commvault , commvault2 ..etc or if you have installed in a custom path (instead of /opt/commvault and /var/log/commvault), delete those directories]

/etc/CommVaultRegistry
/opt/commvault 
/var/log/commvault
/tmp/.gxsetup
/var/log/.gxsetup

 

4 replies

Jos Meijer
Community All Star
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  • Community All Star
  • October 10, 2022

From the install location (by default /opt/Commvault) run ./cvpkgrm if root, otherwise with sudo


christopherlecky
Explorer
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I should have stated this in the initial post the standard methods such as cmvpkgrm are failing.

 

There is an alternative method that includes stopping the services removing /opt/commvault* and removing /etc/CommVaultRegistry I just want to make sure there are not steps missing in my memory.

 

Thanks.

Chris.


Mohammed Shereef P
Vaulter
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If you are unable to uninstall using “cvpkgrm” utility, and you want to clean up the Commvault agent installed, you may follow the below steps,

 

  • Run “commvault list” or “ps -ef | grep -i commvault” and identify the process ID’s listed for Commvault agent and kill them (“commvault stop” or “kill -9 <<PID>>”
  • Manually delete the following directories, [mentioned below are default directories, if you have multiple instances installed delete commvault , commvault2 ..etc or if you have installed in a custom path (instead of /opt/commvault and /var/log/commvault), delete those directories]

/etc/CommVaultRegistry
/opt/commvault 
/var/log/commvault
/tmp/.gxsetup
/var/log/.gxsetup

 


christopherlecky
Explorer
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Thank you @Shereef that’s exactly what I needed.