You can try setting the following additional key on the CommServe:
AllowUnsetComplianceLockOnDRCopy set the value to 1, and that should let you delete the data.
Also, I noticed quite a few SET folders showing 0 bytes. Quick check — how many DR metadata copies have you configured? The default is 5. If the number of SET folders exceeds that, something’s off. Ideally, old SET folders should auto-delete, so if they're piling up, you might want to loop in Support to review it.
Thanks for your answer.
I have set the key, but i can’t delete the folders. Seems that there is a protection?!
Yes, normaly 5. We have test something and have temp. set it to 10.
Hi @Dennis If they are not getting deleted, it would be good option to raise a support case, we might want to need to use a script to cleanup these old folders.
Best,
Rajiv Singal
The folder will be protected for as long as it is used as a metadata destination.
Try moving the metadata folder to another location, then allow a day and try to delete the contents again
Hi,
where can i find it?
Regards
Dennis
The option is under “Control Panel > DR Backup < Back up Metadata to this folder”
Thanks, i have checked this. But this is another path.
Would you have any other CS using this location as the metadata one?
I would suggest to raise a case with support for further analysis.
Hi,
we will open a case.
I will send a update in this post.
Dennis, use a network path from another Windows server to delete the DR sets; for instance \\servername\D$\CommServeDR.
From the CommServe session is not allowed the deletion, that is why you need to do it from another server accessing via CIFS to the location to perform the deletion.
Perfect, works for me :-)
Thank you.
Good to hear! I have worked with customers that had the DR in local path and ended filling the drive and CommServe stopped working.
Please change your DR path to a network path or CIFS share.