Hey, I'm trying to backup a Mysql instance on a linux machine but for some reason I cannot submit the changed username for the backup.
I’ve installed mysql agent on the linux machine but I need to change the SA username as its different from the agent install user.
I’ve gone to Client computers » client name » MySQL »right click on mysql instance » properties » accounts » change » input my username and password » OK.
My issue is that I cant click on the second ‘OK’,its just does nothing.
Thanks in advance
Best answer by Chris Hollis
Thanks @paragon,
I just reviewed the case notes and found the findings/solution was:
Going through the MySQL prerequisites, it seems we were missing the "Log Data Directory" that needed to be filled.
We filled that in and tried again with the root SA user and it worked this time.
Could you please raise a support incident for this issue? We’ll need to look a little closer into this (e.g. get a copy of your Commserve database) to see if we can reproduce locally etc.
If you could please let me know the support case once done (for tracking) that would be appreciated.
Could you please raise a support incident for this issue? We’ll need to look a little closer into this (e.g. get a copy of your Commserve database) to see if we can reproduce locally etc.
If you could please let me know the support case once done (for tracking) that would be appreciated.
Thanks,
Chris
Hey Chris, Thank you for your reply Incident 210913-117
