Hi @euMike!
Hope you have had a nice week and great question!
Confirming we have a project being worked on to provide stand alone exchange agent support via the Command Center.
You can quote CMR# 230749 to your account manager who can provide you with updates on it’s progress (reviewing it just now, it’s still being worked on - release date TBC).
As for how we handle the situation - well, from a support perspective, we’re of course happy to provide verbal or visual guidance/instructions on how to configure via the Java Console - e.g. for exchange stand alone, the steps are outlined here:
I understand that there will definitely be frustration for some customers who have limited knowledge of the original JAVA console and are instead familiar with the CC, unfortunately this goes hand in hand with the evolution of the product from a primarily core JAVA GUI to a more advanced web-based console.
I envision at some point in the near future we’ll have all features and capabilities via the Command Center - Until such a time support is here for you.