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Question

CommCell Configuration Audit Report on the Command Center - not providing any data- blank

  • 11 August 2023
  • 7 replies
  • 40 views
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i have imported the configuration audit report and ran its not working , my user is a master user and data collection is enabled and that the Audit option is selected for Private Metrics Reporting

 

 

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@Ajal 

Please try uploading the metrics manually (Click on upload) and check the Commservsurveyutility.log on CS and CVsurvey.log on the metrics server.

Please try to run the Audit trial report from Commcell and check if it is showing the data.

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@Navneet Singh hello

manuallu uploaded no luck , we are using same commserv as metric server and audit trial showing data 

 

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@Ajal 

Please download the latest XML from store.comvault.com using the below link:

https://store.commvault.com/webconsole/softwarestore/store.do#!/135/663/16217

Delete the old report and import the new one. Check if this helps.

If not then please raise a support case.

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@Navneet Singh  does not work , 

 

i tried in one of our customer comcell as well , its the same behavior , no data  

 

 

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@Ajal 

Please raise a support case for this. We need to review the logs.

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@Navneet Singh  i can attach the needed logs here if thats okay 

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@Ajal 

We may need to check the details from DB as well so better if you can raise a support case.

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