Hi All,
CommServe stopped working after the 2023-11 Cumulative Update for Windows server 2019 had been installed.
There are some strange issues with the CommServe database.
cvd.log:
… CheckDatabaseUpgradeInProgressOrRelease() - Product Version [] does not have all required fields.
10464 2abc 12/27 14:16:49 ### ValidateDatabase() - Aborting startup as database upgrade is not complete. Please make sure that database upgrade is completed successfully.
10464 2abc 12/27 14:16:49 ### cvdPostInitCSChecks() - Failed to validate the database. Will retry after 30 seconds
and DatabaseUpgrade.log:
validateInputParams() - Database Upgrade Script Version [] does not have all required field.)
I am not aware of any Commvault update/upgrade at the time of CU update.
We are planning to fix it by DR recovery.
Could someone provide us with another option?
Thanks.
Lubos