Hi All,
We are trying to restore the Commserve DB manually on another server using the CSrecovery assistant tool (Command line). The destination CS has exactly same commvault version and hotfix applied. but when we run below command :
CSRecoveryAssistant.exe -operation Recovery -skipdump
then we get error that version on source and destination is not same. Please suggest
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Hello
Have you confirmed that SQL is the same version on both servers?
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Can you confirm the SQL versions are the same?
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yes SQL are also on same version.
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Have you looked at the CSRecoveryAssitant.log to see the exact error?
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Here is the error Attached in image
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Can you provide the General Information of the process manager on both machines?
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MY both commserve are on 11.20.94 version.
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SQL version on both server is “12.0.5000.0”
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Thank you for the information. I would recommend creating a Support Ticket to have an engineer review the issue with you. Once you do, share the case number here so we can track it 😎
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I suspect that the database the restore was using was perhaps the wrong one and from another SQL version, though without looking at it directly, I can’t be sure.
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