Hi All,
We are backing up SQL server as an AWS EC2 instance. There was change were done in which SQL server EC2 instance replaced with new EC2 instance with same name and data. From our end we released the Commvault license and when Commvault was installed onto the new EC2 instance by default client for with we have released the license should get Commvault license and should be showing up. But this don’t happen and new client with same name was created. Please help me to know why new client with same name was created.
From my end we missed that the new EC2 server will be created with new OS. Old EC2 has 2012 and new has 2016.
Request you to please help me to fix the issue.