+4Hi Folks Im having an issue, with sharepoint backups, I keep getting the error Failed to impersonate with user: CommvaultSP when it tries to access the shared job directory.
I’ve checked all the permissions as they should be and that account has full control over that directory
Commvault version 11.36.46
Any pointers in the correct direction would be welcomed!
Best answer by Nate90
Okay it seems I needed to log into the access node first with the service account to create the user directories, it now is backing up from both access nodes. Many thanks for your pointers
+2Hello
The logs shows that the impersonation to job results fails with the below error,
SharePointIDA::SharePointBackupCoordinator::initialize(209) - Failed to impersonate with user : [CommvaultSPSA]
Please test the suggestions and update the status.
+4Hi there I have check that the commvault account is now set as Domain\Account and it has local admin rights on the Proxy and full R/W to the share
However the issue remains
+4Okay it seems I needed to log into the access node first with the service account to create the user directories, it now is backing up from both access nodes. Many thanks for your pointers
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