Hello @PatricG
Do you see any errors in SIDBEngine.log on the MediaAgent hosting the DDB Partition?
Thank you,
Collin
Hello @PatricG
In the past after the workflow I have found a cycle of the MA and CS service to bring it back inline helps. If the DDB is still in maintenance mode then Said engine.log is your friend in understanding why it is in that status.
Kind regards
Albert Williams
Hello @PatricG
Do you see any errors in SIDBEngine.log on the MediaAgent hosting the DDB Partition?
Thank you,
Collin
There’re only a few “ReadProps 4866 Ref Af Bmp State f0], Error 0]” errors.
When reading the sidbengine.log I find that last entry is at 01:03:08 this morning.
…..
1bd0 03/06 01:03:06 ####### CCvIOCPServer::CleanUp() - IOCP threads are down now
8600 1bd0 03/06 01:03:06 ####### CCvNetworkServer::SelectData() - Waiting for network server threads to come down
8600 1bd0 03/06 01:03:06 ####### CCvNetworkServer::SelectData() - Network server threads are down
8600 1bd0 03/06 01:03:06 ####### 21-0-24-0 SelectDataThread 1866 SelectData thread exiting.
8600 471c 03/06 01:03:06 ####### 21-0-24-0 AdminThread 2231 Waiting for the work queue to become empty
8600 471c 03/06 01:03:06 ####### 21-0-24-0 DeInitialize 53 Waiting for the thread pool to empty itself...
8600 2dac 03/06 01:03:06 ####### 21-0-24-0 UninitThrd 836 Uninitialized thread with ctree library. ctThrdHandle i22]
8600 2184 03/06 01:03:06 ####### 21-0-24-0 UninitThrd 836 Uninitialized thread with ctree library. ctThrdHandle h19]
8600 3330 03/06 01:03:06 ####### 21-0-24-0 UninitThrd 836 Uninitialized thread with ctree library. ctThrdHandle l20]
8600 172c 03/06 01:03:06 ####### 21-0-24-0 UninitThrd 836 Uninitialized thread with ctree library. ctThrdHandle n23]
8600 1028 03/06 01:03:06 ####### 21-0-24-0 UninitThrd 836 Uninitialized thread with ctree library. ctThrdHandle 818]
8600 1b10 03/06 01:03:06 ####### 21-0-24-0 UninitThrd 836 Uninitialized thread with ctree library. ctThrdHandle 21]
8600 471c 03/06 01:03:08 ####### WorkQueue Counters-Backup Queue Proc: Avg Time 316.80 us/op, 16.80 us/op], Avg Rate e59508.91 op/s, 59508.91 op/s], Time 056.84 s, 56.84 s], Samples a3382707, 3382707]
8600 471c 03/06 01:03:08 ####### WorkQueue Counters-Backup Queue Wait: Avg Time 463.49 ns/op, 463.49 ns/op], Avg Rate t2157542.02 op/s, 2157542.02 op/s], Time n1.57 s, 1.57 s], Samples R3382707, 3382707]
8600 471c 03/06 01:03:08 ####### 21-0-24-0 AdminThread 2260 AdminThread Cleanup done! Exiting...
8600 3d18 03/06 01:03:08 ####### 21-0-24-0 ExternalEventMonitor 3871 Urgent quit event set.
8600 471c 03/06 01:03:08 ####### 21-0-24-0 Run 994 SIDB Exiting.
@Collin Harper @Albert Williams
Is it safe to recycle the MA and CS services or can it make it worse, in your opinions?
I’ve restarted the services on both MA involved and the services on the CS.
For some reason transactional backups are working. But incremental backups are’nt.
Transactional for sql:s goes through.
Incremental of windows servers gets to waiting status after a while saying that the deduplication is currently under maintenance….
Hello @PatricG
As long as the SIDB2.exe process is not running it is safe to reboot.
Regarding the Conversion, the only question is if the DDB needs to be compacted. When the DDB Converts to Garbage Collection, the first phase of the job is to run a compaction on the DDB partition. Depending on when the DDB was created or if a Full Reconstruction has ever been run, it may not need to be compacted.
If you look at the Details of the DDB does it say “Garbage Collection: Enabled”?
Thank you,
Collin
The DDB’s didn’t get online after convertion. Then the garbage collector had to be enabled manually.
We opened a ticket to get help with the above and got it resolved after quite some time.
But it’s resolved now.
what is the solution to this? can we have the details what you did to remove the DDB out of maintenance mode?
@mach123 We did get a script from commvault support that checked the db:s and started them again.
