Skip to main content
Question

Custom Report - simply add an Input


roc_tor
Byte
Forum|alt.badge.img+7

I'm actually trying to modify the Backup Summary Report, which has this same issue.  In my example, it’s a fresh, new report with one dataset.  I’d simply like to add an Input (like the ones on the Backup Summary Report), but “Add” does nothing at all.

 

Note that I CAN add datasets - clicking add displays the appropriate wizard on screen.

The documentation doesn’t state any prerequisites: 

https://documentation.commvault.com/2022e/essential/input_controls_for_build_your_own_reports.html

 

What could I be missing?

 

Thank you~

 

4 replies

roc_tor
Byte
Forum|alt.badge.img+7
  • Author
  • Byte
  • 33 replies
  • January 28, 2025

Note that the documentation states to do the input first - and then do a parameter.  (yet one more step up in the image below).  I’m guessing I don’t have some prerequisite.  

I’ve tried doing this in Chrome’s private window and Firefox - same issue.  
https://documentation.commvault.com/2022e/essential/associating_report_input_with_data_set.html

 

 


Forum|alt.badge.img+2

What service pack are you trying this on ? 

Were there any exceptions or errors seen in the webconsole.log. 


roc_tor
Byte
Forum|alt.badge.img+7
  • Author
  • Byte
  • 33 replies
  • January 28, 2025

11.28.126.  
Looking in the websconsole.log now.. never knew about this one…

 

end of webconsole.log:

“…

3232 1359 01/28 11:54:04 10.102.142.50 20  ERROR UtilHandler:handleSpecialErrors:2210 - ***********Root Cause: 
 java.lang.ClassNotFoundException: org.apache.jsp.reportsplus.reportInputs.reportInputsModal_jsp
    at java.base/java.net.URLClassLoader.findClass(Unknown Source)
    at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:129)
    at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:58)
    at org.apache.catalina.core.DefaultInstanceManager.newInstance(DefaultInstanceManager.java:150)
    at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:192)
    at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:413)
    at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:379)
    at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:327)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:623)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144)
    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144)
    at commvault.web.reports.ReportsFilter.doFilter(ReportsFilter.java:301)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144)
    at commvault.web.core.sso.NegotiateSecurityFilter.doFilter(NegotiateSecurityFilter.java:164)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144)

So, I have something to troubleshoot now, thank you!

Commvault’s java version in 11.28.126:

C:\Program Files\Commvault\ContentStore\jre\bin>java --version
openjdk 17.0.8 2023-07-18
OpenJDK Runtime Environment Temurin-17.0.8+7 (build 17.0.8+7)
OpenJDK 64-Bit Server VM Temurin-17.0.8+7 (build 17.0.8+7, mixed mode, sharing)
 


Forum|alt.badge.img+2

It looks like something went wrong during the initialization, Can you restart the tomcat service, wait for 5 mins and try again.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings