Dedicate Web Server for Self-Service portal

Instead, it is better to use another server for webconsole and webserver.
You can do this by setting up a new server and assigning webserver and webconsole  role to it

And than u can change web server role from this setting 

commserver client properties .

Ηι ​@BillyBoo

Is there any way to separate the web server and web console roles for the Self-Service Portal and CommServe respectively?

Ideally, we would like to have a dedicated web server for CommServe and another web server for the Self-Service Portal on a separate MediaAgent.

Is this scenario possible?

Best regards,
Nikos

Hello again,
 

Just wanted to update this thread that I've found about High Availability (HA) and relocation of Web Server, I got a feedback from support. Hope to help!  

1. Install the Web Server and Web Console on Separate Machines: Ensure that the Web Server and Web Console are installed on different machines to enhance scalability and security.

2. Configure High Availability:

   • Install two Web Servers and two Web Consoles in your CommCell environment.
   • Verify that each Web Console points to its respective Web Server.
   • Set up a load balancer with a common domain name to access the Web Consoles.
   • Configure sticky sessions on the load balancer to maintain session affinity.

3. Switch Self-Service Service:

   • Update the configuration to point the Self-Service service to the new Web Server.
   • Ensure that the Self-Service Portal is accessible through the new Web Server.

Hoping this information can be useful to others!

Best regards,
Nikos