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Deploying the Commvault vRealize Plugin for VMware issue

  • 6 November 2023
  • 2 replies
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first step is get token id completed successfully but in the 2nd step commvault_GetSubclientsForRegisteredVCenterPlugin failed with below error

400 BAD_REQUEST "920002: Invoked action completed with error. Error : Action 'commvault_GetFirstSubclientForVCenter' in module 'com.commvault.utils' failed : client Id not found, cannot continue. (Dynamic Script Module name : commvault_GetSubclientsForRegisteredVCenterPlugin#57)."; 400 BAD_REQUEST "920002: Invoked action completed with error. Error : Action 'commvault_GetSubclientsForRegisteredVCenterPlugin' in module 'com.commvault.utils' failed : client Id not found, cannot continue. (com.commvault.utils/commvault_GetSubclientsForRegisteredVCenterPlugin#58).";

 

 

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Best answer by Sebastien Merluzzi 20 November 2023, 11:06

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Case 231120-266

Userlevel 6
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Hi @Mohamed Ramadan,

This can happen because the name of the cloud account should match the name of the hypervisor client that is being used to take backups.

When the cloud account name is not same, it is not able to fetch the hypervisor client to be used.

Can you rename the existing cloud account or create a new cloud account with the name of the hypervisor client and try the deployment again?

Let me know

Best Regards,

Sebastien

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