Hi All,
maybe you have an idea. We have the problem that all laptops and workstations are re imaged with sccm. So The clients get an new operating system. What happens in the commcell is that we get duplicate clients. new Clients are generated with name xxx____1 . When you check the backup history for both clients you can see that new clients are backuped to the new object. The problem is that the users cant access there old data. The strange part here is that not all clients with the new name xx____1 have the new backups. There are also some clients with an new name xx___1 but actually backup history is coupelt with the xxx name.
I found an regkey: dForceClientOverride but its still active..
https://documentation.commvault.com/commvault/v11/article?p=107073.htm
We had opened an support case and will work on this issue