+1SAP for oracle db Backup failed 3 times since last week due to below error.
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Failure Reason:
• ERROR CODE [82:172]: Could not connect to the DeDuplication Database process for Store Id [xx].
Source: xxxx, Process: backint_oracle
````````````````````````````````````````````````````````````````````````````````````````````````````` Does anyone has solution for this error?
Best answer by Blaine Williams
Hi Rahul
This is indicating the client node is not able to communicate back to the commserve or media agents on dynamic high ports which might be blocked.
Check the cvd and cvfwd logs to confirm the connectivity issues.
You can create a One way persistent tunnel from the client to the commserve and Media agents on the ports that are allowed / open which is a common resolution.
https://documentation.commvault.com/commvault/v11_sp20/article?p=7203.htm
Hi Rahul
This is indicating the client node is not able to communicate back to the commserve or media agents on dynamic high ports which might be blocked.
Check the cvd and cvfwd logs to confirm the connectivity issues.
You can create a One way persistent tunnel from the client to the commserve and Media agents on the ports that are allowed / open which is a common resolution.
https://documentation.commvault.com/commvault/v11_sp20/article?p=7203.htm
+1Hi Rahul
This is indicating the client node is not able to communicate back to the commserve or media agents on dynamic high ports which might be blocked.
Check the cvd and cvfwd logs to confirm the connectivity issues.
You can create a One way persistent tunnel from the client to the commserve and Media agents on the ports that are allowed / open which is a common resolution.
https://documentation.commvault.com/commvault/v11_sp20/article?p=7203.htm
Thanks Williams
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