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Exchange DAG


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Hi,

we create new client (Exchange DAG) and the discovery works fine. But one of the member servers found was not available. I can select olny of them. 

Our AD User accout is correctly configured. Any ideas? 

Thank you. 

 

 

Best answer by fred minig

fred minig wrote:
Sujay kumar wrote:

@fred minig  as per screenshot one of member node is grey out 
following can be reasons
-- host name mismatch
-- missing exchange ida
-- duplicate entries present in GUI of missing member node
--in some case ping from from cs to member server using fqdn and short name both does not work so try that if any issue add hostfile entry (if required)
--check for the MonadCCRProxy.log and EvMGrs.log in Debug 10 during DAG discovery for additional details
-- some case after reconfiguraiton CS GUI needs to be closed open
-- one of the option using resetdag script , to clear any previous association if it is locked (for this we need to reveiw csdb and suggest support case may be helpfull)
 

Okay, thanks. I'll try

resetdag script,How does it work? Is there a statement

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12 replies

Forum|alt.badge.img+2
  • Author
  • 5 replies
  • November 15, 2024

@Mohamed Ramadan I hope to get your help


Forum|alt.badge.img+2
  • Author
  • 5 replies
  • November 15, 2024

@Divya Trivedi I hope to get your help

 


Erase4ndReuseMedia
Byte
Forum|alt.badge.img+13

Have you installed the Exchange Agent on that second member server? 

If the Exchange Agent were installed, I would have expected the second member server to be selectable. 

 


Forum|alt.badge.img+1
  • 4 replies
  • November 15, 2024

The second node already has an agent installed, and the host names of both nodes are FQDN


Forum|alt.badge.img+1
  • 4 replies
  • November 15, 2024

Yes, the Exchange Agent has been installed on the second member server

Erase4ndReuseMedia wrote:

Have you installed the Exchange Agent on that second member server? 

If the Exchange Agent were installed, I would have expected the second member server to be selectable. 

 

 


Forum|alt.badge.img+7
  • Vaulter
  • 70 replies
  • November 15, 2024

Forum|alt.badge.img+1
  • 4 replies
  • November 15, 2024
Sujay kumar wrote:

I have checked and found no valid information, and I have checked that the FQDN of the two nodes is no problem, and the ports of CS and CS can also be accessed normally. This problem is caused after CS upgrade


Forum|alt.badge.img+7
  • Vaulter
  • 70 replies
  • November 15, 2024

@fred minig  as per screenshot one of member node is grey out 
following can be reasons
-- host name mismatch
-- missing exchange ida
-- duplicate entries present in GUI of missing member node
--in some case ping from from cs to member server using fqdn and short name both does not work so try that if any issue add hostfile entry (if required)
--check for the MonadCCRProxy.log and EvMGrs.log in Debug 10 during DAG discovery for additional details
-- some case after reconfiguraiton CS GUI needs to be closed open
-- one of the option using resetdag script , to clear any previous association if it is locked (for this we need to reveiw csdb and suggest support case may be helpfull)
 


Forum|alt.badge.img+1
  • 4 replies
  • November 15, 2024
Sujay kumar wrote:

@fred minig  as per screenshot one of member node is grey out 
following can be reasons
-- host name mismatch
-- missing exchange ida
-- duplicate entries present in GUI of missing member node
--in some case ping from from cs to member server using fqdn and short name both does not work so try that if any issue add hostfile entry (if required)
--check for the MonadCCRProxy.log and EvMGrs.log in Debug 10 during DAG discovery for additional details
-- some case after reconfiguraiton CS GUI needs to be closed open
-- one of the option using resetdag script , to clear any previous association if it is locked (for this we need to reveiw csdb and suggest support case may be helpfull)
 

Okay, thanks. I'll try


Forum|alt.badge.img+1
  • 4 replies
  • Answer
  • November 15, 2024
fred minig wrote:
Sujay kumar wrote:

@fred minig  as per screenshot one of member node is grey out 
following can be reasons
-- host name mismatch
-- missing exchange ida
-- duplicate entries present in GUI of missing member node
--in some case ping from from cs to member server using fqdn and short name both does not work so try that if any issue add hostfile entry (if required)
--check for the MonadCCRProxy.log and EvMGrs.log in Debug 10 during DAG discovery for additional details
-- some case after reconfiguraiton CS GUI needs to be closed open
-- one of the option using resetdag script , to clear any previous association if it is locked (for this we need to reveiw csdb and suggest support case may be helpfull)
 

Okay, thanks. I'll try

resetdag script,How does it work? Is there a statement


Forum|alt.badge.img+2
  • Author
  • 5 replies
  • November 18, 2024

@Sujay kumar wrote resetdag script,How does it work? Is there a statement


Erase4ndReuseMedia
Byte
Forum|alt.badge.img+13

I suggest that you raise this with Commvault Support.


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