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Failed to create Job History for job


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  • Commvault Certified Expert
  • 74 replies

HI all,

 

Has anyone seen this?

I have a VSA (failed VMs only) job that is Completed in the Job Controller, but it just stays there.

In Events it shows the same message every 10 mins; “Failed to create job history for job [xxxx]. The job will be retried.

I’ve tried recycling the services (and the SQL services) on the CS and running a DBMaint with no success.

 

Best answer by Mike Struening RETIRED

@Shane , I don’t see any case for this, so I’ll mark this as closed assuming that the subsequent backups are now working.

If that’s not the case, update this thread and I’ll unmark it 🤓

 

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11 replies

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  • Author
  • Commvault Certified Expert
  • 74 replies
  • December 11, 2021

Log snippet

 

15344 7368  12/11 15:35:34 3225751 Service    JMDataLinkRelated ret 2 open=0 close=0 update=0 links=0 instance=0 data=0 logs=0 bkpLevel=2
15344 7368  12/11 15:35:34 3225751 Service    JMDataLinkCommitted ret 2 open=0 close=0 update=0 links=0 data=0 bkpLevel=2
15344 7368  12/11 15:35:34 3225751 JobSvr Obj Failed to get successful FULL/SynthFull job
15344 7368  12/11 15:35:34 3225751 JobSvr Obj Failed to link VSA incr job with full job
15344 7368  12/11 15:35:34 3225751 Scheduler  Failed to create cvbkpjobsvr.history. Operation will be retried.
15344 7368  12/11 15:35:34 3225751 Service    JMService::checkForCompletedJobs could not create stats.
15344 7368  12/11 15:45:37 3225751 Service    JMDataLinkRelated ret 2 open=0 close=0 update=0 links=0 instance=0 data=0 logs=0 bkpLevel=2
15344 7368  12/11 15:45:37 3225751 Service    JMDataLinkCommitted ret 2 open=0 close=0 update=0 links=0 data=0 bkpLevel=2
15344 7368  12/11 15:45:37 3225751 JobSvr Obj Failed to get successful FULL/SynthFull job
15344 7368  12/11 15:45:37 3225751 JobSvr Obj Failed to link VSA incr job with full job
15344 7368  12/11 15:45:37 3225751 Scheduler  Failed to create cvbkpjobsvr.history. Operation will be retried.
15344 7368  12/11 15:45:37 3225751 Service    JMService::checkForCompletedJobs could not create stats.
 


Forum|alt.badge.img+8
  • Vaulter
  • 68 replies
  • December 13, 2021

Hi Shane,

On setup, which FR and maintenance pack level present. Please update to latest maintenance pack on respective FR as this seems to be handled there. If running into this again please a TR with CV support with complete set of logs and crash dumps of backup process if any.

 

Regards

Gopinath


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  • Author
  • Commvault Certified Expert
  • 74 replies
  • December 14, 2021

Currently on 11.25.6.

I’ll try 11.25.11, thanks.


Forum|alt.badge.img+8
  • Author
  • Commvault Certified Expert
  • 74 replies
  • December 14, 2021

Unfortunately the job persists in the controller after upgrading to 11.25.11


Mike Struening
Vaulter
Forum|alt.badge.img+23

@Shane , call into support for this one.  Once you do, share the case number.

Thanks!!


Mike Struening
Vaulter
Forum|alt.badge.img+23

@Shane , following up on this one.  Did you end up resolving the issue?  I am not seeing a case in your name for this.

Thanks!


Forum|alt.badge.img+8
  • Author
  • Commvault Certified Expert
  • 74 replies
  • January 26, 2022

Not as yet, the job’s still hanging tough n the job controller.

It’s a little lower on my priority list right now, but I will get to it, thanks.


Mike Struening
Vaulter
Forum|alt.badge.img+23

I totally understand.  Update us here when you get a chance to tackle it!


Mike Struening
Vaulter
Forum|alt.badge.img+23

Hey @Shane , hope all is well!

Any chance you had time to create a case for this one?

Thanks!!


Mike Struening
Vaulter
Forum|alt.badge.img+23

@Shane , I don’t see any case for this, so I’ll mark this as closed assuming that the subsequent backups are now working.

If that’s not the case, update this thread and I’ll unmark it 🤓

 


Vincent6335
Bit
Forum|alt.badge.img+1

Hello,

 

I have a same issue since I tried to kill a Backup Copy job which is currently completed / w errors.

In job management , i have the samed following message : Failed to create job history 

In log i see same error :

Failed to create cvbkpjobsvr.history. Operation will be retried.

 

Do you find any workaround to solve this issue ?

Best regards,

Vincent


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