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We have a problem about a backup copy by NDMP, it is not letting us mount the previous snap, constantly giving an error

 

 

Failed to mount snap of source volume [/FS_NFS] - id d21038] backup job b338439] mount client twin-backup] mount point t] array yNFSUNITY] snap engine eDell EMC Unity Snap] by yApplication].

Hello @eguillem 

When looking at the job details do you notice any further details about the error as to why it cannot be mounted? I would suspect the error gives a little more information as to what the issue might be.

If not, it might be best to get a case opened with Support to review the logs for the failing job.

 

Thank you,
Collin


@eguillem - Can you provide a copy of the Data Retention and Forecast Compliance report for the storage policy in question?


@eguillem following up on this one.  Were you able to find out anything on the snap engine side?


@eguillem , I found case 220812-260 for this issue.  I’ll track it accordingly.