how to configure alert, job notification on e-mail

Hi @Keshav Sawant 

See the following documentation for setting up email alerts: https://documentation.commvault.com/2023e/expert/setting_up_email_alert_notifications.html

If you need custom alerts, you can refer to the error code page for strings/event codes: https://documentation.commvault.com/2023e/expert/system_messages_event_strings_and_error_codes.html
and the following page for creating customer alert rules: https://documentation.commvault.com/2023e/expert/alerts_and_notifications_creating_alerts_using_alert_rules.html

Best Regards,

Michael

Hi @Keshav Sawant ,

The information provided by my colleague @MichaelCapon is correct. You will need to configure Alerts that will notify when certain actions are completed.

From your description, all actions you want to performed should be described in the provided documentation, I suggest to carefully read through it to make sure you understand how to configure them.

In regards to your email server configuration, we won’t be able to assist with it, since it will be fully dependant on your server and configuration. Are you able to trigger a “Test Email” and receive it successfully? If you are not, that means the configuration provided is not correct, and you will need to amend it.

We do not have any video links that I am aware of, your better source of information to understand how to configure it will be the provided documentation.