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Installing w/ Self-Extracting exe and Answer File

  • February 12, 2025
  • 3 replies
  • 79 views

KurtLO
Byte
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I am following the documentation on installing with a self-extracting exe file, and using a custom answer file: https://documentation.commvault.com/2023e/expert/installing_windows_custom_package_configured_as_self_extracting_executable_file.html

When I run the command CustomPackageName.exe /install /play install.xml it asks me the path to extract to, default being C:\Program Files\Commvault\installer

But then it doesn’t install, and if I look at the logs, it is because the xml isn’t in that location:

 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" /play installnew.xml
 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\installnew.xml]
 ### ### ### - Warning: User input file does not exist.

 

I would like to use the default location and not have to change it, to make the process as simple as possible.

 

 

3 replies

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  • Vaulter
  • February 21, 2025

Hi ​@KurtLO,

Kindly share the current service pack and MR used for installing agent.


KurtLO
Byte
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  • Author
  • Byte
  • February 21, 2025

11.32.76


KurtLO
Byte
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  • Author
  • Byte
  • July 30, 2025

I found the issue that the xml has to be in the same folder you extract to, so you can’t keep the defaults.