Answer

Is support.commvault.com down?

Forum|Forum|4 years ago
July 13, 2021
4 replies
108 views

+14

Ken_H
Novice

I’m getting “The site can’t be reached” when trying to access either support.commvault.com or ma.commvault.com. Other sites are working fine. Is there an issue this morning. July 13, 2021 8:00 AM MDT.

Ken

Best answer by Damian Andre

Hey @Ken_H - had a chat with the MA team and there were no recorded outages or issues that we observed around that time today. Its possible that there was some sort of network glitch between our data center and you that had a temporary issue. We’re checking that with the network team to see if they detected anything.

In either case, thanks for making us aware - will let you know if we find anything new.

+22

Damian Andre
Vaulter
Forum|Forum|4 years ago
July 13, 2021

Hey @Ken_H - not sure what happened there. I’ll check with the team to see if there were any planned or unplanned outages.

Like

+22

Damian Andre
Vaulter
Answer
Forum|Forum|4 years ago
July 13, 2021

Hey @Ken_H - had a chat with the MA team and there were no recorded outages or issues that we observed around that time today. Its possible that there was some sort of network glitch between our data center and you that had a temporary issue. We’re checking that with the network team to see if they detected anything.

In either case, thanks for making us aware - will let you know if we find anything new.