Skip to main content
commvault.com commvault.com

My Windows server backup is completing with errors.  It is kicking back the following error message when the backup completes:

 

Error Code: "19:1886]
Description: Error threshold rule at Commcell level marked the job as partial success based on 100 failed files count and 50 percentage failed files criteria.
Source: jdcmolpcsppw001, Process: JobManager

 

 

>Client Log Entries]

 

968  bb8   05/13 18:02:45 60075948 CWinBackupJob::AddComponent(278) - Component IIS not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:45 60075948 CWinUtility::isSysVolUsingDFSR() - SysVol replication mode not found in the registry r2]. It has to be replicating thru FRS
6968  bb8   05/13 18:02:45 60075948 CSysVolBackup::GatherActiveStatus(88) - import_NtFrsApiGetBackupRestoreSets() failed
6968  bb8   05/13 18:02:45 60075948 CWinBackupJob::AddComponent(278) - Component SysVol not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:45 60075948 CWinBackupJob::AddComponent(278) - Component Cluster Database not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:45 60075948 CWinBackupJob::AddComponent(278) - Component Certificate Services not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:45 60075948 CWinBackupJob::AddComponent(278) - Component Certificate Services not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:45 60075948 CWinBackupJob::AddComponent(278) - Component RSM not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:45 60075948 CRemovableStorageManagerBackup::GatherActiveStatus(57) - RSM Backup not supported
6968  bb8   05/13 18:02:45 60075948 CWinBackupJob::AddComponent(278) - Component RSM not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:45 60075948 CWinBackupJob::AddComponent(278) - Component Terminal Services Licensing not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:45 60075948 CTerminalServerBackup::GatherActiveStatus(68) - System\CurrentControlSet\Services\TermServLicensing\Parameters reg key does not exist
6968  bb8   05/13 18:02:45 60075948 CWinBackupJob::AddComponent(278) - Component Terminal Services Licensing not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:45 60075948 CWinBackupJob::AddComponent(278) - Component Disk Quotas not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:46 60075948 CWinBackupJob::AddComponent(278) - Component Event Logs not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:46 60075948 CWinBackupJob::AddWriterComponent(309) - Writer not found, added Event Logs legacy component to backup list
6968  bb8   05/13 18:02:46 60075948 CWinBackupJob::AddComponent(278) - Component Content Indexing Catalogs not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:46 60075948 CWinBackupJob::AddComponent(278) - Component DHCP not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:46 60075948 CWinBackupJob::AddComponent(278) - Component DHCP not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:46 60075948 CWinBackupJob::AddComponent(278) - Component WINS not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:46 60075948 CWinBackupJob::AddComponent(278) - Component WINS not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:46 60075948 CWinBackupJob::AddComponent(278) - Component Remote Storage Database not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:46 60075948 CWinBackupJob::AddComponent(278) - Component File Server Resource Manager not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:46 60075948 CWinBackupJob::AddComponent(278) - Component Active Directory Application Mode not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:47 60075948 CWinBackupJob::AddComponent(278) - Component NPS Database not active on the machine and cannot be backed up
6968  bb8   05/13 18:02:47 60075948 CWinBackupJob::AddComponent(278) - Component WID not active on the machine and cannot be backed up

 

 

Can the error massages listed above be generated by the the log entries if the Job Management decision rule are set to the following settings? 

 

Error Threshold etab]

count = 100 

Percentage= 50

On Error Mark Job as Completed with Error 

Rule for = Any

 

These are system state components and will show as failures individually. Some of the components can just fails the job regardless as the system state would not be a viable restore option of the registry\system protected files\etc failed.

The count and percentage would just be standard files\folders during the backup. 

Terms & ConditionsCookie settings