Hi
I am unable to complete the backup job for Kubernetes.Getting error as unable to mount snap volumes.
I tried following the commvault community solution but was unable to rectify the error.
Looking forward for the Solution ASAP.
Here are some logs :
9388 1f84 03/15 21:00:10 1189 AppManager Found proxy clients on VSA subclient [42] with SP20 or higher service packs.
9388 1f84 03/15 21:00:11 1189 JobSvr Obj Combined dynamic priority for the job is [281479271677952]
9388 1f84 03/15 21:00:11 1189 Servant [---- SCHEDULED BACKUP REQUEST ----], taskid [139] Clnt[longhorn-cvk01] AppType[Virtual Server][106] BkpSet[defaultBackupSet] SubClnt[volume-grp] BkpLevel[Incremental][2]
9388 2af4 03/15 21:00:11 1189 Scheduler Starting jobs only on proxies with service pack SP20 or higher
9388 2af4 03/15 21:00:11 1189 AppManager Failed to unserialize vcenters Info XML: []
9388 1614 03/15 21:00:11 1189 Scheduler Phase [2-Discover] (0,0) started on [WIN-63OL3L5JFPN] in [0] second(s) - vsdisc.exe -j 1189 -a 2:42 -t 1 -ref 0 -i 3 -d WIN-63OL3L5JFPN*Producitonserver*8400 -io 1 -jt 1189:2:1:0:32808 -numstreams 0
9388 44d8 03/15 21:00:14 1189 Servant Reg [Control] received. Client [Producitonserver] plattype = 1. Token [1189:2:1:0:32808]
9388 44d8 03/15 21:00:18 1189 Scheduler Phase [Completed] message received from [WIN-63OL3L5JFPN] Module [vsdiscovery] Token [1189:2:1:0:32808] restartPhase [0]
9388 44d8 03/15 21:00:18 1189 Delay Msg successfully deleteSavedJMJobUpdateMsgByJob
9388 44d8 03/15 21:00:18 1189 JobSvr Obj Phase [2-Discover] for Backup Job Completed. Backup will continue with phase [Backup].
9388 44d8 03/15 21:00:18 1189 ArchiveMgr JMArMgr::releaseAllJobStreams() Calling CvResourceManager::releaseJobStreams(jobType=1,appType=106,logicalRelease=true)
9388 2af4 03/15 21:00:25 1189 Scheduler Starting jobs only on proxies with service pack SP20 or higher
9388 2af4 03/15 21:00:25 1189 AppManager Failed to unserialize vcenters Info XML: []
9388 68c 03/15 21:00:25 1189 Scheduler Phase [4-Backup] (0,0) started on [WIN-63OL3L5JFPN] in [0] second(s) - vsbkp.exe -j 1189 -a 2:42 -t 1 -ref 0 -i 3 -d WIN-63OL3L5JFPN*Producitonserver*8400 -io 1 -jt 1189:4:1:0:32808 -idxma WIN-63OL3L5JFPN*Producitonserver*8400 -numstreams 1
9388 44d8 03/15 21:00:29 1189 Servant Reg [Control] received. Client [Producitonserver] plattype = 1. Token [1189:4:1:0:32808]
9388 8cc 03/15 21:00:30 1192 JobSvr Obj This is a pseudo job for VM client [15] for master job [1189].
9388 8cc 03/15 21:00:30 1192 JobSvr Obj Skipping license check for Pseudo Vm client [15].
9388 8cc 03/15 21:00:30 1192 JobSvr Obj Failed to get Media Agent client information
9388 8cc 03/15 21:00:30 1192 JobSvr Obj Set VSA Parent Job ID [1189]
9388 3224 03/15 21:00:34 1189 Servant Reg [Non Control Monitor] received. Client [win-8jnorefjde0] plattype = 4. Token [1189:4:1:0:32808]
9388 3dd4 03/15 21:06:14 1189 Scheduler Set pending cause [Error mounting snap volumes.]::Client [Producitonserver] Application [vsbkp] Message Id [1526726701] Error code [91:45] RCID [0] ReservationId [0]. Level [0] flags [0] id [0] overwrite [0] append [0] CustId[0].
9388 3dd4 03/15 21:06:15 1189 Scheduler Phase [Failed] message received from [WIN-63OL3L5JFPN] Module [vsbkp] Token [1189:4:1:0:32808] restartPhase [0]
9388 3dd4 03/15 21:06:15 1189 Delay Msg successfully deleteSavedJMJobUpdateMsgByJob
9388 4668 03/15 21:06:15 1189 Operations Invalidate Incomplete Vm Pseudo Jobs.
9388 3dd4 03/15 21:06:15 1189 JobSvr Obj Phase [4-Backup] for Backup Job Failed. Backup will continue with phase [Backup].
9388 3dd4 03/15 21:06:15 1189 ArchiveMgr JMArMgr::releaseAllJobStreams() Calling CvResourceManager::releaseJobStreams(jobType=1,appType=106,logicalRelease=true)
9388 20a8 03/15 21:06:15 1189 Scheduler Got message to set job state to 3 but the job is not running.
9388 39f0 03/15 21:06:36 1192 Database DB Token [1192:4:2] doesn't match with the token [1192:4:1:0:32808] provided by client. Error :[The job token is for an older attempt than that of the job. AttemptNo in client token [1]. Current AttemptNo of job [2].]
Thanks
Aishwarya Upadhye