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Question

Linux Install cvpkgadd not working getting install error


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./cvpkgadd

cvZipFile = /home/sysadmin/Linux/linux-x8664/linux-glibc2.3-x86_64/BinaryPayLoad/cvzip

/home/sysadmin/Linux/linux-x8664/LooseUpdates/Updates/linux-x8664_11.0.0B80-SP7_SP7-HotFix-1749/linux-glibc2.3-x86_64/installer/newinstall.gz

Using installer from updates at /home/sysadmin/Linux/linux-x8664/LooseUpdates/Updates/linux-x8664_11.0.0B80-SP7_SP7-HotFix-1749/linux-glibc2.3-x86_64/installer/newinstall.gz

Using package installer /home/sysadmin/tmp/.gxsetup/12230/newinstall:

 - v1180534 11373KB gzipped at uslinux01 on 17-03-29 18:52:20 by pbuilder

..chgrp: invalid group: ‘14 groups’

 

FYI - I do not have “ROOT” access to the server could the above be the cause of that error?

5 replies

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hello ​@Commvault387 

To resolve this issue, you'll need to log in as the root user as you mentioned or a user with sudo privileges. Additionally, make sure to adjust the directory permissions before proceeding with the installation

Let me know if you face any other issues
Best Regards,
Mohamed Ramadan
Data Protection Specialist


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Hello  M0hamed,

 

Thanks for your replay, i will work with the Server Admin to Root privileges to install the backup agent.


Mohamed Ramadan
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hello ​@Commvault387 

Sure, just let the server admin know that we have two installation options: installing the package as root, or installing it as a SUDO user with root privileges,



as Commvault documentation below.
https://documentation.commvault.com/11.20/installing_commvault_locally_on_unix_linux_and_macintosh_computers_using_installation_package.html

I highly recommend the remote installation method as it’s the easiest.

If you require any further information, let me know 
Best Regards,
Mohamed Ramadan
Data Protection Specialist


Mohamed Ramadan
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Please let me know if the issue has been resolved.


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Commvault387 wrote:

Hello  M0hamed,

 

Thanks for your replay, i will work with the Server Admin to Root privileges to install the backup agent.

hello ​@Commvault387 

Sure, just let the server admin know that we have two installation options: installing the package as root, or installing it as a sudo user with root privileges,


as Commvault documentation below.
https://documentation.commvault.com/11.20/installing_commvault_locally_on_unix_linux_and_macintosh_computers_using_installation_package.html

I highly recommend the remote installation method as it’s the easiest.

If you require any further information, let me know 
Best Regards,
Mohamed Ramadan
Data Protection Specialist


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