Hi,
We have trouble uploading the DR backup to the CV Cloud. It seems to be blocked because the commserve is not allowed to send data to mcvdrbackup01c1us02.blob.core.windows.net
In the logs of the CVCloudService.log I see that http://mcvdrbackup01c1us02.blob.core.windows.net/ we see the following line
4300 4210 01/06 11:44:35 ### CVCloudAzureService::UploadBlob() - Error: Failed to upload chunk to cloud for file [WFEngine_commserve_2022_01_06_11_38_FULL.dmp], Index [1], Queue [front -> 1, back -> 1, size -> 1], Block No. [2], Block Id URL Encoded [MDAwMDAy], Block Size [89088], URL to Upload [https://mcvdrbackup01c1us02.blob.core.windows.net/100472/SET_1579/WFEngine_commserve_2022_01_06_11_38_FULL.dmp?comp=block&blockid=MDAwMDAy&sv=2020-04-08&st=2022-01-06T10%3A25%3A34Z&se=2022-01-06T22%3A40%3A34Z&sr=b&sp=cw&sig=Fhfmrf6Sj2XMpP%2FsoSNfOLXPfiZb10b%2FGvHFSUjjoGQ%3D]. Upload attempt [3]. Curl Error Message [0xEDD00023:{CvCURL::CvProtocolReq::doPutOperation(569)} + {CvCURL::CvProtocolReq::SendReqest(614)} + {CvCURL::CvProtocolReq::Execute(675)/CvCURL.35.0x23-CURL perform failed.Curl ErrorCode : [35], Error Message : [OpenSSL SSL_connect: Connection was reset in connection to mcvdrbackup01c1us02.blob.core.windows.net:443 ]}], Error response: []
We can try to put this address on the whitelist and see what happens.
But we want to know is this required or is there something more happening / wrongly configured?
As the documentation only speaks about the following url to be whitelisted:
cloud.commvault.com
cloudupload.commvault.com
cvdrbackup1.blob.core.windows.net
Thanks,
Danny