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Question

Moving Agents from one client to another client


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Hey Guys!

If there’s no tool, i think it can be solved in the CommServe DB.

I just want to switch a specific Agent, like File System/OES/Vmware to another client.

Customer made some bad configuriations, and to fix it, i don’t want to reinstall/reconfigure all, which is a lot of work/time, and the biggest help for our problem would be an option to move (a double installed Agent/Client for the same Server, but can’t merge it because both have vm config. The old one has all the backup history, the new Client when reinstalled comes with a vmware client because customer created a new vm, but we need to attach the old backup history/configuration, to the new vm) an agent just to another client, which maybe can be just a little change in the CV DB.

 

I’ve tried to google and search on documentation, but always get pointed to commcell migration, what is not our topic.

Maybe you have some ideas for us,

 

Thank you in advance!

Kind regards,

Jan

2 replies

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Hello @CVtroublemaker 

 

There are ways to achieve what you want but that are subtle and nuances. You can trick Commvault into thinking a different server is a server it already has in its system. 

I would recommend a support ticket as they generally require a session to get it setup correctly. 

 

Kind regards

Albert Williams


Aplynx
Vaulter
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  • Vaulter
  • 291 replies
  • August 24, 2024

You essentially want to replace an existing machine with a new one? Uninstall the old one, edit the client and hostname in the GUI if you need to, then install using those names. 


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