Need help in sending snmp traps for backup failures of only few storage policy to a seperate trap servers
We have current configuration,where all alerts are sent to a trap server
One customer wanted to get alerts only for their servers(shared environment where we backup servers from multiple customer in single commcell) to a seperate trap server.we cannot add their trap server in destination trap as they will recieve all alerts.
Could you please help us how to achieve this.
Best answer by HolowEd
+27Here are the docs on this topic:
https://documentation.commvault.com/2022e/expert/5378_setting_up_snmp_trap_alert_notifications.html
You can create and configure the alert parameters, then set SNMP as the output.
Let me know if you have any questions!
+2currently we have all clients configured for backup failure alert .Alert parameter is snmp trap.we dont want to disturb this.
We want to create a new alert with few clients for backup failure alert,but send the trap to new destination trap host.The new destination trap host should recieve alerts only for this few clients
We have option to setup trap destination on commserve server snmp service but not on application level.so if i add the new destination trap on snmp service,the new destination trap will still recieve all alerts
+27Ahh, so you’re saying you want Alert A to go to SNMP Trap server A, and then Alert B goes to SNMP Trap Server B?
Confirm if this is what you're looking for, and I’ll see if it is possible.
+27I would suggest opening a support case and requesting a CMR for this feature.
Once you do, let me know the case number.
+2ok.How do multi-tenant customers generally send alerts to different trap hosts.Any other alternatives that you can suggest for multi-tenant environments
+27Good question, though I’m not seeing any option. Contact support who can help you create a CMR (or an alternative).
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