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New Comcell Installation on Cluster - The installed Microsoft SQL Server instance is not of the required version.

  • June 2, 2022
  • 11 replies
  • 677 views

Patrick Müllner
Novice
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We prepare a new Cluster Installation for HW Refresh and get this error:

Error: The installed Microsoft SQL Server instance is not of the required version. Please upgrade/update the SQL Server to at least [SQL Server 2012 SP2] and try again  

 

But we the installed the SQL from the Media Package 11.24.34 → SQL 2019 - 15.0.2000.5

 

2xWin 2019 with Pre-Installed SQL Cluster 2019

Any Ideas?

Best answer by Patrick Müllner

The Problem was that we use the default instance name by the SQL Installation. After we change it to a named instance (COMMVAULT), the Installation works.

11 replies

christopherlecky
Explorer
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Did you do the install separately from the CommVault installation? and if so why?


Patrick Müllner
Novice
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we install the SQL seperatly, because we have Problems with the DHCP Setting from the IP by the Cluster Installation.
Then we install the SQL Cluster from the Commvault Media Kit without Problems.


christopherlecky
Explorer
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Interesting. I have nothing to add I was just curious. 

This may be best handled by a ticket.


Mike Struening
Vaulter
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@Patrick Müllner , can you share the incident number once created so I can track it accordingly?

Thanks!


Patrick Müllner
Novice
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Thx, we open a case → 220607-364


Mike Struening
Vaulter
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Thanks, @Patrick Müllner !


Patrick Müllner
Novice
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The Problem was that we use the default instance name by the SQL Installation. After we change it to a named instance (COMMVAULT), the Installation works.


Mike Struening
Vaulter
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Thanks for sharing @Patrick Müllner !


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  • Novice
  • July 16, 2024

Sir 

How to change default instance name in CommVault I have facing same EEROR when in install the CommVault fail over cluster in windows 2016 Server .

Please help me.

 

Regards 

Sudipta Roy

 


Patrick Müllner
Novice
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Hi,

you must deinstall the Default SQL Server Instance (i think MSSQLSERVER) and install a new Instance with the Name “COMMVAUTL”.

Regs,
Patrick


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  • Novice
  • July 16, 2024

Sir 

 

Do have any step-to-step action plan to configure Commvault cluster configuration.

 

Best Regards

Sudipta Roy