hello @Jameson 

send the log files for the job from console/command center , unzip the media agent log files, open the PerfAnalysis_JobID log file, and check the throughput for Data Read, Data Transfer, and Data Write.
 

Best Regards,
Mohamed Ramadan
Data Protection Specialist

Hi @Mohamed Ramadan ,

Thanks  for your reply, I followed your instructions above and the PerfAnalysis_JobID log only showed the following:

Could not read log file or Performance counters for JobID 5155311 not found in the file

hi @Jameson 

the Performance Analysis tool runs automatically as part of the "Sending Log Files for a Job" Can you check to see if the CVperfMgr.log is present or not ? 
as per doc 

• The tool analyzes completed or suspended jobs.

• The tool analyzes one backup job at a time.

• The tool only works on jobs that have run for at least 10 minutes.
  
  https://documentation.commvault.com/2023e/expert/performance_analysis_tool.html

Best Regards,
Mohamed Ramadan
Data Protection Specialist

​​​

@Mohamed Ramadan 

The job has been running for days now so its definitly longer than 10 minutes.  There is a CVperfMgr.log present.  What should I look for?

Below is a screenshot of the PerfAnalysis_1120179 log - there is nothing in it.

I paused the job and sent the job logs again and reopened PerfAnalysis_1120179 and it still said the same exact thing.

okay @Jameson 

Since you have CVPerfMgr, the issue lies in the Performance Analysis tool, which analyzes and reports the summary from CVPerfMgr.

Could you run the tool via CLI?
Open the command prompt, navigate to the base folder, and use the command: CvPerfLogAnalyze -jobid jobid] for the backup job.

Best Regards,
Mohamed Ramadan
Data Protection Specialist

@Mohamed Ramadan 

I ran that via CLI and it said:

Load Analysis for job - 1120179

pFolder location] …

files are being analyzed: 498

No streams found