Hello everyone,
My customer had a question we can’t seem to find the answer for.
We’re wondering if we can have different retentions for active users deleted items and for users that are deleted/disabled in EntreID. As far as I can find Commvault doesn’t see a difference between deleted items and deleted users.
Or has someone found a “Work around” for this?
+5Hi
Good day!!--startfragment>
Commvault provides flexibility in configuring retention policies for Exchange Online mailboxes.
Retention policies are generally applied at the mailbox level.
Commvault's approach to Exchange Online retention is item-level. A deleted email from an active user and an email within the mailbox of a now-deleted user are subject to the same retention rules as defined by their shared Office 365 plan.
Commvault does not differentiate between deleted items and deleted/disabled users in terms of retention
Disabled mailboxes (from Azure AD) are not actively backed up, but their previously backed-up data is retained and can still be restored.
These mailboxes are marked as disabled and skipped during backup jobs but remain visible in the GUI for recovery purposes.
Refer
https://documentation.commvault.com/2024e/expert/create_new_retention_policy_general.html
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