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SAP hana failed to restore out place

E
Bit
Forum|alt.badge.img+2

Hi community.

I have the follow problem to try to restore a sap hana database out client.

 

9784  2bec  08/23 11:23:59 423100 54-# [    FSRESTHEAD ] Waiting for pipeline buf. SndIdx [1/2], RCId [26]
9784  2e20  08/23 11:24:05 423100 57-# [    FSRESTHEAD ] Waiting for pipeline buf. SndIdx [0/2], RCId [23]
9784  1920  08/23 11:24:28 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [24]
9784  2da4  08/23 11:24:29 423100 1-# [    DM_BASE    ] LAStateInfo: Waiting for one batch free. LinksRead=1704382/0/1704382, FreeQ=10, TempQ=0, BusyQ=245, RCID=51/1, RID=-1, TID=11684, State=0/0, Line=1651
9784  5bc   08/23 11:24:31 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [28]
9784  22f0  08/23 11:24:38 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [27]
9784  11bc  08/23 11:24:49 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [26]
9784  2fa8  08/23 11:24:55 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [23]
9784  2a6c  08/23 11:24:56 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [21]
9784  2100  08/23 11:24:56 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [22]
9784  2c30  08/23 11:25:29 423100 Waiting for n/w send to complete. BytesToSend [48], Free Bufs [0/600] RCId [25]
9784  2d3c  08/23 11:26:41 423100 52-# [    FSRESTHEAD ] Stats: AppTy 0, AF 1, WrkItms 7013154, MxRdr (Bsy-Tot: 8-14, Pnd 0), MsgsRcvd 4, QLen 0, LstMsg FSR_MSG_READ_ALL
9784  2d3c  08/23 11:26:41 423100 52-# [    FSRESTHEAD ] Stats: [AllocBuf Time] Exp Avg [0.00], Total Avg [0.00], Total Time [3447.44], Total Count [14026303]
9784  2d3c  08/23 11:26:41 423100 52-# [    FSRESTHEAD ] Stats: [AllocBuf Speed] Curr Avg [311.66] MB/Sec, Bytes [76591546368]; Total Avg [254.13] MB/Sec, Bytes [918666741288]
9784  2d3c  08/23 11:26:41 423100 52-# [    FSRESTHEAD ] Stats: [MediaRead Time] Exp Avg [0.00], Total Avg [0.00], Total Time [1061.37], Total Count [14026303]
9784  2d3c  08/23 11:26:41 423100 52-# [    FSRESTHEAD ] Stats: [MediaRead Speed] Curr Avg [159.70] MB/Sec, Bytes [31056462693]; Total Avg [266.25] MB/Sec, Bytes [296317067462]
9784  2d3c  08/23 11:26:41 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100], Rdr has not progressed.
9784  2d3c  08/23 11:26:41 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100] has not sent ctrlMsg in [5461] secs. SrvId [1], Slctd [1], Last msg recvd at [Tue Aug 23 09:55:40 2022]
9784  2d3c  08/23 11:26:41 423100 57-# [    FSRESTHEAD ] Stats: AppTy 0, AF 1, WrkItms 6620024, MxRdr (Bsy-Tot: 8-14, Pnd 0), MsgsRcvd 4, QLen 0, LstMsg FSR_MSG_READ_ALL
9784  2d3c  08/23 11:26:41 423100 57-# [    FSRESTHEAD ] Stats: [CtrlCh Idle Time] Exp Avg [0.00], Total Avg [0.00], Total Time [0.00], Total Count [2]
9784  2d3c  08/23 11:26:41 423100 57-# [    FSRESTHEAD ] Stats: [AllocBuf Time] Exp Avg [0.00], Total Avg [0.00], Total Time [3089.49], Total Count [13240042]
9784  2d3c  08/23 11:26:41 423100 57-# [    FSRESTHEAD ] Stats: [AllocBuf Speed] Curr Avg [731.69] MB/Sec, Bytes [76575237864]; Total Avg [267.68] MB/Sec, Bytes [867169790832]
9784  2d3c  08/23 11:26:41 423100 57-# [    FSRESTHEAD ] Stats: [MediaRead Time] Exp Avg [0.00], Total Avg [0.00], Total Time [1429.29], Total Count [13240042]
9784  2d3c  08/23 11:26:41 423100 57-# [    FSRESTHEAD ] Stats: [MediaRead Speed] Curr Avg [50.29] MB/Sec, Bytes [16857592427]; Total Avg [185.70] MB/Sec, Bytes [278318915565]
9784  2d3c  08/23 11:26:41 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100], Rdr has not progressed.
9784  2d3c  08/23 11:26:41 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100] has not sent ctrlMsg in [5461] secs. SrvId [1], Slctd [1], Last msg recvd at [Tue Aug 23 09:55:40 2022]
9784  2d1c  08/23 11:26:41 423100 53-# [    FSRESTHEAD ] Stats: AppTy 0, AF 1, WrkItms 6751026, MxRdr (Bsy-Tot: 8-14, Pnd 0), MsgsRcvd 4, QLen 0, LstMsg FSR_MSG_READ_ALL
9784  2d1c  08/23 11:26:41 423100 53-# [    FSRESTHEAD ] Stats: [CtrlCh Idle Time] Exp Avg [0.00], Total Avg [0.00], Total Time [0.00], Total Count [1]
9784  2d1c  08/23 11:26:41 423100 53-# [    FSRESTHEAD ] Stats: [AllocBuf Time] Exp Avg [0.00], Total Avg [0.00], Total Time [3293.64], Total Count [13502046]
9784  2d1c  08/23 11:26:41 423100 53-# [    FSRESTHEAD ] Stats: [AllocBuf Speed] Curr Avg [247.98] MB/Sec, Bytes [70812703296]; Total Avg [256.06] MB/Sec, Bytes [884330004816]
9784  2d1c  08/23 11:26:41 423100 53-# [    FSRESTHEAD ] Stats: [MediaRead Time] Exp Avg [0.00], Total Avg [0.00], Total Time [1195.03], Total Count [13502046]
9784  2d1c  08/23 11:26:41 423100 53-# [    FSRESTHEAD ] Stats: [MediaRead Speed] Curr Avg [258.60] MB/Sec, Bytes [32831484736]; Total Avg [226.55] MB/Sec, Bytes [283889149623]
9784  2d1c  08/23 11:26:41 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100], Rdr has not progressed.
9784  2d1c  08/23 11:26:41 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100] has not sent ctrlMsg in [5461] secs. SrvId [2], Slctd [1], Last msg recvd at [Tue Aug 23 09:55:40 2022]
9784  2d1c  08/23 11:26:41 423100 58-# [    FSRESTHEAD ] Stats: AppTy 0, AF 1, WrkItms 6882022, MxRdr (Bsy-Tot: 8-14, Pnd 0), MsgsRcvd 4, QLen 0, LstMsg FSR_MSG_READ_ALL
9784  2d1c  08/23 11:26:41 423100 58-# [    FSRESTHEAD ] Stats: [CtrlCh Idle Time] Exp Avg [0.00], Total Avg [0.00], Total Time [0.00], Total Count [1]
9784  2d1c  08/23 11:26:41 423100 58-# [    FSRESTHEAD ] Stats: [AllocBuf Time] Exp Avg [0.00], Total Avg [0.00], Total Time [3389.48], Total Count [13764038]
9784  2d1c  08/23 11:26:41 423100 58-# [    FSRESTHEAD ] Stats: [AllocBuf Speed] Curr Avg [283.86] MB/Sec, Bytes [72876154776]; Total Avg [253.65] MB/Sec, Bytes [901489432848]
9784  2d1c  08/23 11:26:41 423100 58-# [    FSRESTHEAD ] Stats: [MediaRead Time] Exp Avg [0.00], Total Avg [0.00], Total Time [1106.09], Total Count [13764038]
9784  2d1c  08/23 11:26:41 423100 58-# [    FSRESTHEAD ] Stats: [MediaRead Speed] Curr Avg [187.04] MB/Sec, Bytes [31242197779]; Total Avg [248.98] MB/Sec, Bytes [288768502474]
9784  2d1c  08/23 11:26:41 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100], Rdr has not progressed.
9784  2d1c  08/23 11:26:41 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100] has not sent ctrlMsg in [5461] secs. SrvId [2], Slctd [1], Last msg recvd at [Tue Aug 23 09:55:40 2022]
9784  22b8  08/23 11:26:45 423100 51-# [    FSRESTHEAD ] Stats: AppTy 0, AF 1, WrkItms 6816555, MxRdr (Bsy-Tot: 8-14, Pnd 0), MsgsRcvd 4, QLen 0, LstMsg FSR_MSG_READ_ALL
9784  22b8  08/23 11:26:45 423100 51-# [    FSRESTHEAD ] Stats: [CtrlCh Idle Time] Exp Avg [0.00], Total Avg [0.00], Total Time [0.00], Total Count [1]
9784  22b8  08/23 11:26:45 423100 51-# [    FSRESTHEAD ] Stats: [AllocBuf Time] Exp Avg [0.00], Total Avg [0.00], Total Time [3212.22], Total Count [13633105]
9784  22b8  08/23 11:26:45 423100 51-# [    FSRESTHEAD ] Stats: [AllocBuf Speed] Curr Avg [521.62] MB/Sec, Bytes [74785035696]; Total Avg [265.10] MB/Sec, Bytes [892913845080]
9784  22b8  08/23 11:26:45 423100 51-# [    FSRESTHEAD ] Stats: [MediaRead Time] Exp Avg [0.00], Total Avg [0.00], Total Time [1335.71], Total Count [13633105]
9784  22b8  08/23 11:26:45 423100 51-# [    FSRESTHEAD ] Stats: [MediaRead Speed] Curr Avg [57.80] MB/Sec, Bytes [18970432076]; Total Avg [203.14] MB/Sec, Bytes [284522264933]
9784  22b8  08/23 11:26:45 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100], Rdr has not progressed.
9784  22b8  08/23 11:26:45 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100] has not sent ctrlMsg in [5465] secs. SrvId [0], Slctd [1], Last msg recvd at [Tue Aug 23 09:55:40 2022]
9784  22b8  08/23 11:26:45 423100 56-# [    FSRESTHEAD ] Stats: AppTy 0, AF 1, WrkItms 6751067, MxRdr (Bsy-Tot: 8-14, Pnd 0), MsgsRcvd 4, QLen 0, LstMsg FSR_MSG_READ_ALL
9784  22b8  08/23 11:26:45 423100 56-# [    FSRESTHEAD ] Stats: [CtrlCh Idle Time] Exp Avg [0.00], Total Avg [0.00], Total Time [0.00], Total Count [1]
9784  22b8  08/23 11:26:45 423100 56-# [    FSRESTHEAD ] Stats: [AllocBuf Time] Exp Avg [0.00], Total Avg [0.00], Total Time [3338.78], Total Count [13502129]
9784  22b8  08/23 11:26:45 423100 56-# [    FSRESTHEAD ] Stats: [AllocBuf Speed] Curr Avg [444.49] MB/Sec, Bytes [68544249336]; Total Avg [252.60] MB/Sec, Bytes [884335440984]
9784  22b8  08/23 11:26:45 423100 56-# [    FSRESTHEAD ] Stats: [MediaRead Time] Exp Avg [0.00], Total Avg [0.00], Total Time [1153.68], Total Count [13502129]
9784  22b8  08/23 11:26:45 423100 56-# [    FSRESTHEAD ] Stats: [MediaRead Speed] Curr Avg [59.44] MB/Sec, Bytes [15325292509]; Total Avg [229.23] MB/Sec, Bytes [277300935246]
9784  22b8  08/23 11:26:45 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100], Rdr has not progressed.
9784  22b8  08/23 11:26:45 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100] has not sent ctrlMsg in [5465] secs. SrvId [0], Slctd [1], Last msg recvd at [Tue Aug 23 09:55:40 2022]
9784  1de4  08/23 11:26:46 423100 55-# [    FSRESTHEAD ] Stats: AppTy 0, AF 1, WrkItms 6750949, MxRdr (Bsy-Tot: 8-14, Pnd 0), MsgsRcvd 4, QLen 0, LstMsg FSR_MSG_READ_ALL
9784  1de4  08/23 11:26:46 423100 55-# [    FSRESTHEAD ] Stats: [AllocBuf Time] Exp Avg [0.00], Total Avg [0.00], Total Time [3332.08], Total Count [13501892]
9784  1de4  08/23 11:26:46 423100 55-# [    FSRESTHEAD ] Stats: [AllocBuf Speed] Curr Avg [424.75] MB/Sec, Bytes [64946095584]; Total Avg [253.10] MB/Sec, Bytes [884319918432]
9784  1de4  08/23 11:26:46 423100 55-# [    FSRESTHEAD ] Stats: [MediaRead Time] Exp Avg [0.00], Total Avg [0.00], Total Time [1184.24], Total Count [13501892]
9784  1de4  08/23 11:26:46 423100 55-# [    FSRESTHEAD ] Stats: [MediaRead Speed] Curr Avg [63.96] MB/Sec, Bytes [18337079567]; Total Avg [219.64] MB/Sec, Bytes [272742073988]
9784  1de4  08/23 11:26:46 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100], Rdr has not progressed.
9784  1de4  08/23 11:26:46 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100] has not sent ctrlMsg in [5466] secs. SrvId [4], Slctd [1], Last msg recvd at [Tue Aug 23 09:55:40 2022]
9784  1c4c  08/23 11:26:46 423100 54-# [    FSRESTHEAD ] Stats: AppTy 0, AF 1, WrkItms 6816576, MxRdr (Bsy-Tot: 8-14, Pnd 0), MsgsRcvd 4, QLen 0, LstMsg FSR_MSG_READ_ALL
9784  1c4c  08/23 11:26:46 423100 54-# [    FSRESTHEAD ] Stats: [CtrlCh Idle Time] Exp Avg [0.00], Total Avg [0.00], Total Time [0.00], Total Count [2]
9784  1c4c  08/23 11:26:46 423100 54-# [    FSRESTHEAD ] Stats: [AllocBuf Time] Exp Avg [0.00], Total Avg [0.00], Total Time [3381.44], Total Count [13633147]
9784  1c4c  08/23 11:26:46 423100 54-# [    FSRESTHEAD ] Stats: [AllocBuf Speed] Curr Avg [417.30] MB/Sec, Bytes [85859426856]; Total Avg [251.83] MB/Sec, Bytes [892916595912]
9784  1c4c  08/23 11:26:46 423100 54-# [    FSRESTHEAD ] Stats: [MediaRead Time] Exp Avg [0.00], Total Avg [0.00], Total Time [1124.38], Total Count [13633147]
9784  1c4c  08/23 11:26:46 423100 54-# [    FSRESTHEAD ] Stats: [MediaRead Speed] Curr Avg [131.72] MB/Sec, Bytes [29056353138]; Total Avg [245.69] MB/Sec, Bytes [289672084768]
9784  1c4c  08/23 11:26:46 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100], Rdr has not progressed.
9784  1c4c  08/23 11:26:46 ###### [    FSRESTHEAD ] CSSrv::ChkState: Clnt [sap-ppsdb01], JobId [423100] has not sent ctrlMsg in [5466] secs. SrvId [3], Slctd [1], Last msg recvd at [Tue Aug 23 09:55:40 2022]
9784  19a0  08/23 11:27:56 423100 55-# [    FSRESTHEAD ] Waiting for pipeline buf. SndIdx [0/2], RCId [22]
9784  278c  08/23 11:28:28 423100 1-# [    DM_BASE    ] LAStateInfo: Waiting for one batch free. LinksRead=1687947/0/1687947, FreeQ=62, TempQ=0, BusyQ=193, RCID=53/1, RID=-1, TID=10124, State=0/0, Line=1651
9784  1f98  08/23 11:28:31 423100 1-# [    DM_BASE    ] LAStateInfo: Waiting for one batch free. LinksRead=1688005/0/1688005, FreeQ=15, TempQ=0, BusyQ=240, RCID=56/1, RID=-1, TID=8088, State=0/0, Line=1651
9784  27bc  08/23 11:28:38 423100 1-# [    DM_BASE    ] LAStateInfo: Waiting for one batch free. LinksRead=1720751/0/1720751, FreeQ=7, TempQ=0, BusyQ=248, RCID=58/1, RID=-1, TID=10172, State=0/0, Line=1651
9784  1898  08/23 11:28:38 423100 53-# [    FSRESTHEAD ] Waiting for pipeline buf. SndIdx [0/2], RCId [24]
9784  9a4   08/23 11:28:49 423100 1-# [    DM_BASE    ] LAStateInfo: Waiting for one batch free. LinksRead=1704382/0/1704382, FreeQ=15, TempQ=0, BusyQ=240, RCID=54/1, RID=-1, TID=2468, State=0/0, Line=1651
9784  28a8  08/23 11:28:55 423100 1-# [    DM_BASE    ] LAStateInfo: Waiting for one batch free. LinksRead=1655216/0/1655216, FreeQ=43, TempQ=0, BusyQ=212, RCID=57/1, RID=-1, TID=10408, State=0/0, Line=1651
9784  1250  08/23 11:28:56 423100 1-# [    DM_BASE    ] LAStateInfo: Waiting for one batch free. LinksRead=1753532/0/1753532, FreeQ=9, TempQ=0, BusyQ=246, RCID=52/1, RID=-1, TID=4688, State=0/0, Line=1651
9784  2d24  08/23 11:28:56 423100 1-# [    DM_BASE    ] LAStateInfo: Waiting for one batch free. LinksRead=1687987/0/1687987, FreeQ=2, TempQ=0, BusyQ=253, RCID=55/1, RID=-1, TID=11556, State=0/0, Line=1651
9784  7d0   08/23 11:29:09 423100 51-# [    FSRESTHEAD ] Waiting for pipeline buf. SndIdx [1/2], RCId [25]
9784  2da4  08/23 11:29:29 423100 1-# [    DM_BASE    ] LAStateInfo: Waiting for one batch free. LinksRead=1704382/0/1704382, FreeQ=10, TempQ=0, BusyQ=245, RCID=51/1, RID=-1, TID=11684, State=0/0, Line=1651
9784  2d90  08/23 11:31:21 423100 56-# [    FSRESTHEAD ] Waiting for pipeline buf. SndIdx [1/2], RCId [28]

9784  1f44  08/23 11:31:28 423100 58-# [    FSRESTHEAD ] Waiting for pipeline buf. SndIdx [0/2], RCId [27]
9784  5bc   08/23 11:31:55 ###### SdtNetLink::sendAll() - Network send failed: Software caused connection abort. sd=36584
9784  5bc   08/23 11:31:55 423100 SdtBase::setLastErr: Setting last err [58][Network send failed: Software caused connection abort] RCId [28]
9784  2d90  08/23 11:31:55 423100 SdtBase::allocateBuffer(): error_set found RCId [28]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Failed to allocate SDT buffer. Probably, the socket was closed. SDT Error [Network send failed: Software caused connection abort]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] SendDataBuffer: Could not allocate pipeline buffer
9784  2100  08/23 11:31:55 ###### SdtNetLink::sendAll() - Network send failed: Software caused connection abort. sd=35392
9784  2100  08/23 11:31:55 423100 SdtBase::setLastErr: Setting last err [58][Network send failed: Software caused connection abort] RCId [22]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] FinishRestore: Restore completed. StopCode [0x44]-[], StopCodeClnt [0]
9784  19a0  08/23 11:31:55 423100 SdtBase::allocateBuffer(): error_set found RCId [22]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Stats: AppTy 0, Total AF 1, WrkItms 6751068, MxRdr (Bsy-Tot: 8-14, Pnd 0), MsgsRcvd 4, QLen 0, LstMsg FSR_MSG_READ_ALL
9784  19a0  08/23 11:31:55 423100 55-# [    FSRESTHEAD ] Failed to allocate SDT buffer. Probably, the socket was closed. SDT Error [Network send failed: Software caused connection abort]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Stats: [CtrlCh Idle Time] Exp Avg [0.00], Total Avg [0.00], Total Time [0.00], Total Count [1]
9784  19a0  08/23 11:31:55 423100 55-# [    FSRESTHEAD ] SendDataBuffer: Could not allocate pipeline buffer
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Stats: [AllocBuf Time] Exp Avg [2.21], Total Avg [0.00], Total Time [4442.39], Total Count [13502130]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Stats: [AllocBuf Speed] Curr Avg [0.00] MB/Sec, Bytes [0]; Total Avg [189.85] MB/Sec, Bytes [884335440984]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Stats: [MediaRead Time] Exp Avg [0.00], Total Avg [0.00], Total Time [1153.68], Total Count [13502129]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Stats: [MediaRead Speed] Curr Avg [59.44] MB/Sec, Bytes [15325292509]; Total Avg [229.23] MB/Sec, Bytes [277300935246]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Stats: Total links [0], Blks Size Avg/Total [0/0] bytes; TagData [13502129], TagDataSize [276004730862] bytes
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] SendCtrlBuf: Sending Ctrl Msg 0x14C
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Data Pipe Is Down
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] SendCtrlBuf: Could not allocate pipeline buf
9784  2a6c  08/23 11:31:55 ###### SdtNetLink::sendAll() - Network send failed: Software caused connection abort. sd=11660
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Removing all SEEK msgs from queue. QLen = 0

 

12 replies

Mike Struening
Vaulter
Forum|alt.badge.img+23

Looks like a communications problem:

9784  5bc   08/23 11:31:55 ###### SdtNetLink::sendAll() - Network send failed: Software caused connection abort. sd=36584
9784  5bc   08/23 11:31:55 423100 SdtBase::setLastErr: Setting last err [58][Network send failed: Software caused connection abort] RCId [28]
9784  2d90  08/23 11:31:55 423100 SdtBase::allocateBuffer(): error_set found RCId [28]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] Failed to allocate SDT buffer. Probably, the socket was closed. SDT Error [Network send failed: Software caused connection abort]
9784  2d90  08/23 11:31:55 423100 56-# [    FSRESTHEAD ] SendDataBuffer: Could not allocate pipeline buffer
9784  2100  08/23 11:31:55 ###### SdtNetLink::sendAll() - Network send failed: Software caused connection abort. sd=35392

Can you check CVD.log on the client and Media Agents at this time?

Thanks!

https://www.linkedin.com/in/michael-struening
E
Bit
Forum|alt.badge.img+2
  • Evgeny
  • Author
  • Bit
  • 6 replies
  • August 24, 2022

Hello.
Thanks for the answer.
Today I re-ran the task, the recovery reached 68% and fell in the same place.
Tell me what exactly to look for errors in the network? where to look for the problem?

1 Attachments
Jos Meijer
Commvault Certified Expert
Forum|alt.badge.img+17
  • Jos MeijerCommvault Certified Expert
  • Commvault Certified Expert
  • 638 replies
  • August 24, 2022

I am wondering if this issue still occurs when you setup a two way network topology between your backup infra (CS and MA) and the target server. Seems that something is interfering or the OS cannot allocate sockets anymore to facilitate connections.

Mike Struening
1 person likes this
  • Mike Struening
    Mike Struening
Mike Struening
Vaulter
Forum|alt.badge.img+23

I concur with @Jos Meijer .

Great thread on firewall setups here:

 

https://www.linkedin.com/in/michael-struening
Onno van den Berg
Commvault Certified Expert
Forum|alt.badge.img+20

@Evgeny Can you add some additional information like:

  • What version are you running?
  • Was it working before? 
  • Do you have a firewall topology in place
  • Can you describe the configuration? 
  • Are there any security appliances or firewalls between MA en client?
E
Bit
Forum|alt.badge.img+2
  • Evgeny
  • Author
  • Bit
  • 6 replies
  • August 24, 2022

Thanks everyone for the answer.

  • What version are you running?  Software version 11.28.10 Commvault platform Release 2022E
  • Was it working before? It's hard to say, there are backups for a month, they ran without errors every day, and over the past few days, attempts have been made to restore from backups for different days, and all restore tasks end in an error!
  • Do you have a firewall topology in place? Yes, but not in this network segment, where MA and SAP client are located.
  • Can you describe the configuration? Not my profile of work, it is necessary to check with networkers.
  • Are there any security appliances or firewalls between MA en client? No, it doesn't exist.
E
Bit
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  • Evgeny
  • Author
  • Bit
  • 6 replies
  • August 24, 2022

On the recommendation of technical support at one time, when there were errors in restoring from backups, network settings were applied Setting up a One-Way Direct Connection (Client to CommServe) Using Advanced Network Settings.

 

 

Onno van den Berg
Commvault Certified Expert
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@Evgeny so to make it clear you are making progress? 

E
Bit
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  • Evgeny
  • Author
  • Bit
  • 6 replies
  • August 25, 2022

The problem still persists when restoring SAP to another server, the reason is not clear. There is no support, I have to figure it out myself with your possible help.

E
Bit
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  • Evgeny
  • Author
  • Bit
  • 6 replies
  • August 26, 2022

Hi all.
Error appeared again.

Of several backups, only one was restored without problems.
What is still the cause of the problem is not yet clear.
There are no network locks between the MA and the client.

Onno van den Berg
Commvault Certified Expert
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Evgeny wrote:

The problem still persists when restoring SAP to another server, the reason is not clear. There is no support, I have to figure it out myself with your possible help.

Why can't you fall back on a support case? 

Just to be clear you already create a network topology rule, right? 

Have you tried to do some tests using the FS agent by making a FS backup or just by performing an out-of-place restore of an existing recovery point? 

Not sure it it fixes you issue but newer MRs contain fixes addressing HANA restore issues. 

E
Bit
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  • Evgeny
  • Author
  • Bit
  • 6 replies
  • August 26, 2022
  1. At the moment we do not have technical support from the Commvault otherwise I would have opened a case.
  2. When we implemented the Commvault backup system, no one talked about additional settings. Is it necessary to describe the network topology? If yes, then I'm in the mood.
    The latest software version has 5 network topology options.
    But again, I repeat, the clients of the backup system and the Commvault components are in the same network segment.

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